Operational Risk Programs Analyst

First Horizon Bank•Charlotte, NC

2h•Onsite

About The Position

The Operational Risk Analyst supports the bank’s Operational Risk Management program with a focus on Risk and Control Self Assessments (RCSA) and New Products & Services risk assessments. This associate is a proactive self-starter who builds and improves processes, integrates risk data into the GRC tool, develops clear, executive-ready reporting, and coordinates across the First Line of Defense (1LOD) and Second Line of Defense (2LOD). The role also manages Risk Committee materials and coordination, contributes to policy/standard enhancements, and drives risk awareness across the three lines of defense.

Requirements

Bachelor’s degree required.
1+ years’ experience in the financial services industry, experience in Operational or Enterprise Risk at a large banking institution is a plus.
Strong project management skills with ability to manage multiple concurrent projects successfully.
Able to take direction, multi-task, and quickly adapt to shifting priorities.
Strong oral and written communication skills.
Strong Proficiency in MS Office applications including Excel, PowerPoint, and SharePoint.
Proficiency in SharePoint/Teams.
Proficiency in Visio or Lucidchart.

Nice To Haves

Experience in Operational or Enterprise Risk at a large banking institution is a plus.
Experience with Power BI or other reporting tools a plus.

Responsibilities

Coordinate assessment planning, scheduling, and documentation with 1LOD and 2LOD associates.
Facilitate risk assessment data gathering and ensure quality, completeness, and consistency.
Collaborate with front line units and other stakeholders to ensure appropriate program design from a risk management and end user perspective.
Support integration of operational risk programs and data into the bank’s GRC tool.
Monitor data quality; remediate gaps and drive consistency of taxonomy and reporting fields.
Build and automate dashboards and recurring reports using Excel, Power Query/Power Pivot, and/or Power BI.
Develop, organize, and distribute committee materials; manage calendars and coordination.
Analyze trends and synthesize insights for senior management, Risk Committees, and regulators as applicable.
Develop risk awareness and roles/responsibilities materials for associates across the three lines of defense.
Proactively identify control gaps, emerging risks, and data quality issues and escalate as applicable.
Prepare documentation to support internal audits and regulatory requests, as applicable.