Operational Risk Analyst

Arrive Logistics•Austin, TX
•Onsite

About The Position

Arrive Logistics is seeking an analytical and decisive Operational Risk Analyst to join its Risk team. The role focuses on minimizing operational exposure and financial loss across logistics activities. The analyst responds to high-pressure situations involving transportation accidents, cargo theft, warehousing disputes, hostage loads, tow negotiations, and theft recovery. The role includes assessing operational risks, developing mitigation plans, ensuring compliance with applicable laws and insurance requirements, maintaining accurate risk records, and analyzing historical data to identify patterns and root causes. The analyst also advises internal stakeholders, delivers risk-awareness training, and identifies improvements to risk workflows. The position is based in Austin, Texas; relocation assistance is available for candidates who are not local.

Requirements

  • 3–5 years of experience in operational risk management, claims adjusting, or logistics operations.
  • Strong knowledge of transportation operations, carrier vetting, and insurance protocols.
  • Proven ability to manage high-stress situations, such as hostage loads, with professional judgment.
  • Strong risk analysis skills and ability to identify trends in complex data.
  • Strong written and verbal communication skills, including the ability to explain complex risk concepts to non-technical stakeholders.
  • Basic understanding of accounting processes and how operational risk affects the bottom line.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong work ethic.

Nice To Haves

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).

Responsibilities

  • Identify, assess, and analyze operational risks associated with daily logistics activities, including transportation accidents, cargo theft, and warehousing disputes.
  • Lead negotiations on high-stakes incidents, including hostage loads and tow negotiations, to minimize financial impact and operational delays.
  • Conduct risk assessments and develop mitigation plans to reduce the likelihood of recurring issues.
  • Collaborate with internal teams to support compliance with federal laws, insurance requirements, and logistics-related regulations.
  • Audit operational risk records regularly to ensure data integrity and accuracy.
  • Analyze historical data to identify patterns, trends, and root causes of operational risk events.
  • Provide internal stakeholders with guidance on risk management best practices.
  • Develop and deliver training programs to increase risk awareness across the organization.
  • Identify opportunities for continuous improvement in risk workflows.

Benefits

  • Medical, dental, vision, life, disability, and supplemental coverage.
  • Matching 401(k) program.
  • Employee Resource Groups.
  • Office-wide engagement activities, team events, and happy hours.
  • Casual dress code.
  • Free onsite parking.
  • Fully stocked coffee bar.
  • Onsite gym.
  • Free counseling sessions through the Employee Assistance Program.
  • Company-paid holidays, paid vacation time, and wellness days.
  • 100% paid parental leave.
  • Employee referral program.
  • Relocation assistance for candidates who are not local to the area.
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