Operational Reporting Analyst - In Office | Must Be Local

The Tustin Group•Norristown, PA

16h•Onsite

About The Position

At The Tustin Group , we foster relationships by keeping people informed—because transparency builds teamwork, and teamwork builds trust. And trust is one of our core values. We're currently looking for a motivated and detail‑oriented Entry-Level Operational Reporting Analyst to support our growing data and reporting needs. If you're someone who enjoys problem‑solving, learning new tools, and turning information into clear, useful insights, we’d love to hear from you. This is a fully in‑office position. Here's what you can expect when you join our Team: Comprehensive Onboarding & Training – We set you up for success with structured support, so you can hit the ground running. Medical, Dental & Vision Coverage – Your health matters to us, and we offer comprehensive plans to keep you and your family covered. Company‑Paid Health Plan (Employee‑Only) – We fully cover the cost of an HDHP option for employees who prefer this plan structure. Employer-Paid Short-Term & Long-Term Disability Insurance – Income protection when you need it most. Employer-Paid Life Insurance – Peace of mind for you and your loved ones. 401(k) with Company Match – We help you plan for the future with a solid retirement plan and employer contributions. Generous PTO – We believe in taking time to recharge. Enjoy vacation days, paid holidays, and personal time off. Paid Day Off for Your Birthday – Celebrate your day, on us. Growth Opportunities – Your path doesn't stop here. We promote from within and support your development every step of the way. Team Events & Gatherings – From barbecues to holiday parties, we value time spent building relationships beyond the desk. Office Culture That Respects You – Work in an environment that values your voice, respects your time, and supports your success. Full job details below: Summary: The Entry-Level Operational Reporting Analyst supports data-driven decision-making across the organization by collecting, organizing, and analyzing information from multiple sources. This role helps develop dashboards, reports, and documentation while building foundational analytical and technical skills. The analyst will learn HVAC/R industry processes, collaborate with various departments, and assist in maintaining data quality and system accuracy.

Requirements

High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred (Data Analytics, Business, IT, etc.).
Strong attention to detail, accuracy, and organizational skills.
Basic understanding of data analysis concepts (data cleaning, spreadsheets, visualization).
Familiarity with Excel or Google Sheets; exposure to BI tools (DOMO, Power BI, Tableau) a plus.
Analytical mindset with the ability to learn new systems and tools quickly.
Strong written and verbal communication skills.
Ability to work both independently and collaboratively in a team‑oriented environment.
Willingness to learn HVAC/R industry operations and related business processes.

Responsibilities

Collect, clean, and organize data from various internal and external sources.
Assist in analyzing data to identify trends, patterns, and basic insights that support operational decision-making.
Support the creation and maintenance of dashboards and reports using DOMO.
Generate simple ad‑hoc reports based on business needs.
Help ensure data accuracy, completeness, and consistency across reporting systems.
Work closely with the lead data analyst and managers to understand data flows and business processes.
Partner with cross-functional departments to learn their reporting needs and provide basic analytical support.
Communicate findings clearly and simply, especially for non‑technical users.
Contribute data and basic analysis for cross‑functional projects.
Assist in creating and maintaining documentation on data definitions, logic, and reporting standards.
Support identification of opportunities for process improvements and simple automation.
Perform other duties as directed by management.