Operational Readiness Specialist

Twin Valley Telephone IncClay Center, KS
Onsite

About The Position

As Operational Readiness Specialist, you play a central role in supporting organizational success by ensuring that Twin Valley’s people have the tools, vehicles, inventory, facilities, equipment, and vendor support they need to perform their work safely, efficiently, and without avoidable delays. This role shifts the traditional inventory and fleet function towards a broader operational support model focused on coordinating resources, tracking readiness needs, and helping prevent avoidable disruptions. You support, coordinate, and maintain inventory, fleet, facilities, and purchasing readiness while contributing to proactive planning, process improvement, operational visibility, and technology adoption. As Twin Valley scales operations, expands fiber infrastructure, and invests in automation, you help the position scale efficiently—expanding business impact without proportionally increasing overhead—and generate long-term cost savings for the company.

Requirements

  • High school diploma or equivalent experience required.
  • Skill in operating various hand and power tools, required.
  • Experience in office productivity software (email, calendar, word processing, spreadsheets, presentation software, etc.).
  • Hold and maintain a valid driver’s license; driving record must meet the criteria of the company’s insurance carrier for acceptance of coverage.

Nice To Haves

  • Associate degree or equivalent in electronics, telecommunications, business, or supply chain/operations preferred.
  • One year of experience in a telecommunication or CATV technical position, or two years of related education, preferred.
  • Experience in inventory, fleet, facilities, purchasing, or operations coordination preferred.
  • Skill in reading blueprints, maps, and similar drawings, preferred.
  • Skill in operating construction equipment such as truck, bucket truck, and forklift, helpful.

Responsibilities

  • Operational readiness & planning
  • Inventory & Warehouse Stewardship
  • Fleet lifecycle & compliance
  • Facilities readiness & inspections
  • Purchasing & vendor coordination
  • Process improvement and technology adoption
  • Keep warehouse inventory organized, clean, and accessible; issue inventory, tools, and equipment to staff and contractors.
  • Utilize AI to automate inventory monitoring, reorder triggers, and demand forecasting—minimizing shortages, overstock, and manual counts.
  • Maintain readiness records, reports, dashboards, and key metrics to support operational visibility and planning. Utilize AI tools to automate readiness forecasting, demand planning, and reporting—proactively flagging resource gaps before they disrupt field operations.
  • Complete and maintain documentation necessary to support requirements of the Kansas Department of Transportation and insurance providers.
  • Track and report on fleet compliance and readiness metrics.
  • Verify incoming shipments against purchase orders, price lists, and original specifications; sort and place items in the warehouse.
  • Monitor inventory levels to help ensure materials and supplies are available for company operations; use available usage data and work schedules to identify potential shortages or overstock concerns. Maintain records on warehouse materials and conduct periodic inventories to monitor stock levels and determine purchasing needs.
  • Purchase approved inventory within established budget authority; enter account codes on purchase requisitions, code invoices, coordinate return, and maintain related purchasing records.
  • Document standard operating procedures (SOPs) and drive consistency and scalability across processes.
  • Support the company by completing other duties as assigned.
  • Coordinate day to day operational readiness activities to help employees, crews, and contractors have the resources needed to perform work without avoidable delays.
  • Work with the Installation & Repair, Accounting, Operations and other departments to help resolve routine questions, provide updates, and support day-today operational readiness.
  • Communication with vendors and external service providers to obtain information, schedule approved work, follow up on open items, and support operational readiness.
  • Coordinate with vendors to obtain current pricing, catalog information, product availability, delivery timelines, promotions and related inventory information. Assist with preparing bid specifications and requesting quotes or bids from suppliers for non-standard materials, supplies, equipment, or services; track purchased equipment and supplies.
  • Compare vendor information, including pricing, availability, product quality, reputation, and delivery timeliness, and provide information or recommendations to the appropriate supervisor for review.
  • Support the company by completing other duties as assigned.
  • This role supports the use of approved artificial intelligence (AI) tools by identifying recurring tasks or workflows that may be appropriate for automation and assisting with approved improvements that reduce manual effort, improve accuracy, and support efficiency across inventory, fleet, facilities, and purchasing functions.
  • Monitor inventory, fleet, facility, and equipment needs in alignment with construction schedules, fiber expansion, and growth objectives.
  • Identify potential readiness gaps and disruptions early, and develop mitigation plans before they impact field operations.
  • Perform regular vehicle inspections; schedule vehicle maintenance and repairs; coordinate delivery and return of vehicles from maintenance locations; and maintain logs to support timely completion of maintenance.
  • Manage the fleet lifecycle—acquisition planning, utilization, preventive maintenance, and resale/replacement decisions—to optimize cost and availability.
  • Utilize AI to automate vehicle maintenance scheduling, inspection reminders, and compliance tracking, reducing manual logging and improving on-time completion.
  • Inspect buildings and grounds according to schedule; identify, schedule, and organize repairs to facilities.
  • Maintain facilities in a state of operational readiness, coordinating preventive maintenance and vendor-performed work.
  • Monitor open facility issues and provide updates on status, timing, and completion as requested. Utilize AI tools to automate inspection scheduling, work-order routing, and preventive maintenance tracking to keep facilities in a constant state of readiness.
  • Keep warehouse inventory organized, clean, and accessible; issue inventory, tools, and equipment to staff and contractors.
  • Utilize AI to automate inventory monitoring, reorder triggers, and demand forecasting—minimizing shortages, overstock, and manual counts.
  • Identify opportunities to improve inventory, fleet, facilities, and purchasing processes to increase efficiency and reduce cost.
  • Adopt and leverage technology and automation to streamline transactional work and improve visibility into inventory, fleet, facilities, and purchasing activities.
  • Identify routine tasks or recurring workflows that may benefit from automation or AI support; assist with testing, documenting, and using approved tools.
  • Helping employees, crews, and contractors have the resources needed to perform work without avoidable delays.
  • Helping departments resolve routine questions and providing updates.
  • Providing facility status, timing, and completion updates as requested.
  • Issuing inventory, tools, and equipment to staff and contractors.
  • Communicating and following up with vendors and external service providers.
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