Operational Project Manager

Super Care LLC • Industry, CA

5d • $79,040 - $126,672 • Hybrid

About The Position

SuperCare Health is seeking a detailed and experienced Operations Project Manager to support the backend process improvement of various departments through the Operations structure of the organization. The Operations Project Manager is responsible for managing projects with both technical and non-technical components within the Operations division. This role involves coordinating and facilitating key stakeholder meetings related to operational and company initiatives, gathering detailed project requirements, building process workflows, and managing communication and projects between different company divisions.

Requirements

• Bachelor’s Degree OR equivalent experience in project management, Training Development, and/or process management and improvement
• Preferred minimum of 3-5 years in a project management role related to operations and projects.
• Preferred courses and certification in Project Management, such as PMP.
• Very strong project management skills.
• Experience with project management tools, such as Smartsheet, MS Project, and others.
• Solid diagramming skills using Visio, Pencil, Google Drawings, and other tools.
• Advanced MS Office, reporting, and presentation skills.
• Excellent written and verbal communication skills with a strong presence to lead discussions.

Responsibilities

• Coordinate and facilitate key stakeholder meetings related to operational and company initiatives.
• Gather and prepare detailed requirement documents for projects.
• Build process workflows, communicate changes, and implement executive direction.
• Facilitate communication between lines of business owners and division leaders.
• Present, discuss, and implement new and updated processes.
• Create and manage tracking tools, including report design and requirements.
• Document and catalog process and project development details in a structured manner.
• Manage meetings and communications to efficiently implement projects on a timely basis.
• Understand, document, and communicate both business and system processes.
• Gather requirements, design, develop, maintain, and support Operations teams.
• Create documentation to support further development and use of applications.
• Train users through diagrams, videos, PDFs, etc.
• Assist with the implementation of new software or upgrade existing software applications.
• Attend some meetings or conference calls outside normal business hours to accommodate leadership availability of overseas resources.
• Provide project management support between various disciplines: Operations, Clinical, Customer Care, Sales/Marketing.

Benefits

• Medical
• Dental
• Vision
• Flexible Savings Account
• 401K
• Voluntary Life Insurance
• Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level