Operational Project Manager (Ambulatory Care)

Scottish Rite for Children•Dallas, TX

3d•Onsite

About The Position

This role is responsible for defining and developing project scope, deliverables, and plans to align with project objectives in support of Ambulatory Care initiatives. The project manager will manage the entire project lifecycle from concept to post-implementation, controlling resources, costs, risks, conflicts, and timelines. This position requires strong critical-thinking skills, minimal supervision, and the ability to anticipate obstacles and drive favorable outcomes. The role involves leading, supporting, and influencing discussions to achieve project goals and represent change-management efforts. Collaboration with all organizational stakeholders, including leaders and potentially external customers, is essential for facilitating quality patient care, operational effectiveness, and process improvements. The project manager will also manage project team members, mentor junior staff, and be responsible for project outcomes. Duties may include defining, developing, and improving clinical, operational, and performance workflows and standards within Ambulatory Care, maintaining patient information in the electronic medical record, and adhering to organizational and HIPAA guidelines. The role supports hospital and departmental performance improvement goals, quality care through compliance, departmental initiatives, and financial/resource stewardship. Strong communication, teamwork, and adherence to organizational core values are expected.

Requirements

Bachelor’s degree required
Minimum 2-years’ experience in hospital, outpatient clinic, physician office, or ambulatory setting required
Strong written and verbal communication skills required
Strong organizational and interpersonal skills required

Nice To Haves

Master’s degree in business administration or healthcare administration preferred

Responsibilities

Defines and develops project scope, deliverables, and plans to align with project objectives in support of Ambulatory Care initiatives.
Manages project lifecycle from concept to post-implementation, controlling for resources, costs, risks, conflicts, and timelines.
Uses critical-thinking skills to work under minimal supervision, while taking appropriate action and using initiative to anticipate obstacles and drive favorable outcomes.
Leads, supports, and influences discussions and communication to achieve project goals and represent change-management efforts for division and organization.
Works collaboratively with all organizational stakeholders to facilitate quality patient care, operational effectiveness and efficiency, and process improvements.
Manages project team members in relation to project scope, deliverables, and progress, and serves as mentor to junior members of project team.
Responsible for outcomes of projects within sphere of influence.
May define, develop, and improve clinical, operational, and performance workflows and standards within areas of Ambulatory Care.
May maintain patient information and documentation in electronic medical record.
Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights.
Supports and promotes hospital and departmental performance improvement goals.
Supports quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations.
Supports departmental initiatives and change efforts.
Practices financial and resource stewardship.
Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization’s core values.
Additional duties as assigned.