OPERATIONAL PROCEDURE DEVELOPMENT ANALYST - 73006447
State of Florida•Tallahassee, FL
•$47,668 - $63,653•Onsite
About The Position
This Operations Review Specialist position develops and maintains Program procedures, forms, and instructional materials. The role requires strong writing and editing skills, independent judgment, and the ability to manage multiple priorities with minimal supervision.
Requirements
- Currently employed with the Florida Department of Revenue.
- Experience using Microsoft Word, Microsoft Excel, and Microsoft Teams.
- Experience writing, editing, or reviewing work-related documents.
- Experience gathering information from multiple sources to produce written guidance or explanations.
- Experience managing multiple assignments or priorities simultaneously.
- Experience in Child Support Program operations, including CAMS.
Nice To Haves
- Degree or certificate in English, Writing, Communications, Journalism, Technical Writing, or related field
Responsibilities
- Manage multiple projects with competing deadlines and minimal supervision.
- Develop and revise Program procedures using plain-language writing, proofreading, and editing skills.
- Create and update instructional guides using the Program’s online knowledge-base tools.
- Develop and maintain Program forms.
- Gather and synthesize information from multiple sources into clear, concise guidance.
- Collaborate effectively with stakeholders and subject matter experts.
- Use common software applications and troubleshoot basic technical issues
Benefits
- career training
- tuition waivers
- paid vacations
- insurance
- retirement programs
- health insurance
- life insurance
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
