About The Position

The primary role of the Operational/PBS SAFA is to provide valuable support to Flight Attendants. They do this by improving operational performance and assisting Flight Attendants with PBS Bidding. They also assist with various projects, initiatives, and goals as described below.

Requirements

  • Must be an active Flight Attendant with at least 9 months of active service with the company.
  • May not hold other SAFA positions while in the Operational/PBS SAFA position.
  • Must live within the domicile they work.
  • Must have no Active Discipline in employee file.
  • Must be self-motivated, reliable, and organized.
  • Must be available to attend initial and annual recurrent PBS training with Crew Planning in MSP to become proficient in PBS bidding.
  • Must have working knowledge of Microsoft Office 365.
  • Must have intermediate to advanced proficiency with SkyPro and general technology.
  • Must have ability to work varying hours including some evenings, weekends, and holidays.
  • Must possess the ability to embrace new ideas and encourage crewmembers to do the same.
  • Must possess the ability/disposition to interact professionally and positively with all work groups as well as customers.
  • Uniform is to be worn while on duty, in compliance with Flight Attendant Style Guide.
  • May be required to fly, to preserve the integrity of the operation.

Responsibilities

  • Compile, report, and trend concourse activity.
  • Assist Flight Attendants with on-time departures, solving problems in real time.
  • Assist Flight Attendants with PBS bid options, scoring, point values, and monthly bid package reviews.
  • Assist Flight Attendants with online account log-in, SkyPro, or website questions.
  • Support base events, initiatives, and goals.
  • Become a subject matter expert in areas relevant to base initiatives, goals, and on-time departures.
  • Complete other duties as assigned by Inflight Base Management.

Benefits

  • Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) with Company Match starting on Day 1
  • Operational Performance Rewards (OPR) Program
  • Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options
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