Operational Manager / 245D Designated Manager

Dungarvin•North Branch, MN

8h•Onsite

About The Position

The Operational Manager (OM) at Dungarvin manages and oversees services, staff, and facilities, ensuring a high standard of care and seamless coordination of organizational services. This role is crucial in upholding and promoting Dungarvin's mission, making a meaningful impact every day by positively impacting someone’s life in Washington/Ramsey County, MN.

Requirements

Must meet Designated Manager qualifications in accordance with the 245D requirements.
Bachelor's Degree in Human Service field and 2 years' experience in a related field.
Valid United States Driver’s License with acceptable motor vehicle background check per Dungarvin, Inc’s policy.
Valid liability vehicle insurance with reliable transportation.
Must demonstrate good decision-making, time management, communication skills, be responsible, flexible and have management experience.

Nice To Haves

Prior experience in a residential program is preferred.

Responsibilities

Oversee service quality, maintain regular contact with individuals served and their support networks, manage support plans, and address complaints.
Ensure programs meet licensure and certification standards and conduct evaluations and audits.
Ensure programs meet financial targets, manage budgets, and address financial needs.
Collaborate on budget development and manage accounts receivable and expenditures.
Supervise program managers, oversee hiring, training, and performance evaluations, and manage staff schedules and payroll.
Ensure the maintenance and safety of facilities, comply with regulatory standards, and manage risk.
Promote the organization's mission and values, represent the organization professionally, and participate in work groups and committees.