Operational Manager / 245D Designated Manager

Dungarvin • Eden Prairie, MN

7h • Onsite

About The Position

The Operational Manager (OM) manages and oversees services, staff, and facilities, ensuring a high standard of care and seamless coordination of organizational services. This role plays a key part in upholding and promoting Dungarvin's mission, making a meaningful impact every day. The company believes in supporting not only those they serve but also each other, ensuring a collaborative and supportive work environment for all.

Requirements

• Must meet Designated Manager qualifications in accordance with the 245D requirements.
• Bachelor's Degree in Human Service field and 2 years' experience in a related field
• Valid United States Driver’s License with acceptable motor vehicle background check per Dungarvin, Inc’s policy.
• Valid liability vehicle insurance with reliable transportation.
• Must demonstrate good decision-making, time management, communication skills, be responsible, flexible and have management experience.

Nice To Haves

• Prior experience in a residential program is preferred.

Responsibilities

• Oversee service quality, maintain regular contact with individuals served and their support networks, manage support plans, and address complaints.
• Ensure programs meet licensure and certification standards and conduct evaluations and audits.
• Ensure programs meet financial targets, manage budgets, and address financial needs.
• Collaborate on budget development and manage accounts receivable and expenditures.
• Supervise program managers, oversee hiring, training, and performance evaluations, and manage staff schedules and payroll.
• Ensure the maintenance and safety of facilities, comply with regulatory standards, and manage risk.
• Promote the organization's mission and values, represent the organization professionally, and participate in work groups and committees.

Benefits

• $5,000.00 retention bonus
• Medical, Vision and Dental Insurance for eligible employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for eligible employees.
• Pet Insurance
• Life Insurance
• 401 K plan for eligible employees with a 3% company match vested at 1 year
• Paid Time Off
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Scheduled pay increases
• Employee Assistance Program
• Dedicated training department with paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees