Operational Excellence Technician

Dover Corporation•Colonial Heights, VA

About The Position

Dover Food Retail is seeking an Operational Excellence Technician for its KAIZEN Fab shop to support the Manufacturing Engineering department with various projects. The role supports continuous improvement activities across departments, helps investigate recurring production-floor issues, audits processes to sustain improvements, collects cycle-time data, prepares visual workplace materials, and assists operators in adopting standardized work.

Requirements

  • High school diploma or GED.
  • At least 2 years of relevant experience.
  • Ability to lift more than 50 pounds, including bending, twisting, and lifting from awkward positions or in tight spaces.
  • Ability to push and pull cases weighing 200 to 800 pounds repetitively.
  • Regularly stand and use hands to finger, handle, or feel objects, tools, or controls; talk or hear.
  • Frequently walk and reach with hands and arms; occasionally sit, stoop, or kneel.

Nice To Haves

  • Mechanically inclined, innovative, and Kaizen-minded.
  • At least 2 years of experience using construction tools and ability to read a measuring tape.
  • Basic proficiency in Microsoft Office, including Excel and Word, for tracking data and drafting standard operating procedures (SOPs).
  • Six Sigma Yellow Belt or Green Belt training is a plus.

Responsibilities

  • Assist with preparing for and executing Kaizen events, 5S workplace organization, waste-reduction projects, and rapid improvement workshops across departments.
  • Collaborate with Continuous Improvement/Opex Engineering in root-cause analysis sessions for recurring floor issues and help brainstorm corrective actions.
  • Conduct regular 5S, Layered Process Audits (LPAs), and standardized work audits to help sustain team improvements.
  • Gather floor-level cycle-time data through time studies.
  • Prepare physical materials for deployment, including visual shadow boards, floor markings, and Kanban cards.
  • Shadow production operators to help them understand new standardized work instructions and gather feedback for further optimization.
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