Operational Excellence Supervisor

Clayton Homes • Morristown, IN

5d

About The Position

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. Leads and sustains process and quality improvements across manufacturing and operations to enhance safety, quality, delivery, and cost. Supervises Optimizers and serves as a key link between Helpdesk, field teams, logistics, and production. Translates operational feedback into root-cause solutions that improve efficiency and reliability.

Requirements

• Experience in manufacturing, logistics, quality, or operations
• Supervisory or process improvement leadership experience
• Strong problem-solving and root cause analysis skills
• Ability to drive cross-functional improvements

Responsibilities

• Supervise and develop Optimizers, setting priorities and ensuring accountability
• Assign and track improvement and root-cause initiatives
• Coach on problem-solving, data analysis, and shop-floor engagement
• Identify and lead initiatives to reduce defects, rework, delays, and variation
• Partner cross-functionally to implement corrective and preventive actions
• Ensure improvements are standardized, documented, and sustained
• Analyze Helpdesk and operational feedback to identify trends and recurring issues
• Convert insights into actionable improvement projects
• Verify effectiveness of corrective actions and prevent recurrence
• Use structured problem-solving methods (RCA, PDCA, standard work)
• Track KPIs (quality, efficiency, downtime, on-time delivery)
• Audit and sustain improvements; escalate key risks as needed
• Maintain strong shop-floor presence
• Collaborate with operators, technicians, and leadership
• Promote a culture of accountability and continuous improvement

Benefits

• Flexibility to create their own health, dental, and vision benefits package
• Competitive 401K programs, including investment options and company matching for full and part time team members after one year
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
• Holistic wellness programs available online or in-person for team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed