Operational Excellence Manager (Upstream Chemicals)

Baker Hughes•Fort McMurray, AB

6d•Onsite

About The Position

Baker Hughes is a global energy technology company serving energy and industrial customers in more than 120 countries. Built on over a century of innovation, the company provides advanced products, services, and digital solutions that support efficient, safe, and lower‑carbon energy operations. Its portfolio spans oilfield services and equipment, turbomachinery, industrial technologies, and emerging energy transition solutions such as hydrogen, carbon capture, and emissions management. Baker Hughes continues to help customers meet the world’s evolving energy needs through technology leadership, operational excellence, and a strong commitment to sustainability. Partner with the best As an Operational Excellence Manager, you will partner with best‑in‑class clients and internal teams to drive performance, reliability, and continuous improvement across complex thermal operations. In this highly collaborative role, you will lead and support plant trials, diagnose and resolve operational challenges, and ensure key performance indicators are effectively measured and achieved. You will work alongside Account, Field, and District Managers to unlock new opportunities, present data‑driven insights, and implement system‑level improvements using a Total Systems Approach and TBAM methodologies. Leveraging your strong technical background and SAGD expertise, you will review facility designs, lead chemical trials, interpret system performance, and provide trusted recommendations that directly impact production and asset integrity. Just as important, you will mentor and develop team members, acting as a technical advisor and thought leader who helps raise the bar for how we serve customers and grow our business—together, partnering with the best to deliver Operational Excellence. Fuel your passion

Requirements

Have a degree in Engineering, Operations, Industrial Management, or required number of experience.
Have experience in SAGD / Thermal operations
Possess Technical and operational background
Have ability to troubleshoot specific facilities.
Possess understanding of new production swings, acid stim affects, vessel performance, Chemical application adjustments.
Be involved in TBAM standardizing and formalizing processes across all accounts
This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

Nice To Haves

Have lean Six Sigma Green Belt or similar certification but not mandatory.

Responsibilities

Assisting with (&/or Lead) plant tests & trials.
Assisting District, Field, and Account Managers to ensure that Key Performance Indicators (KPI's) are being properly measured, recorded, published and more importantly met.
Troubleshooting problems identified by our customers or Baker Hughes' staff.
Assisting with new sales opportunities.
Attending exploratory meetings, presenting data and working as a Team Member to grow our business.
Providing mentorship to our "newer" employees. (Handling objections, technical advice, meeting preparation, etc.)
Meeting with clients to go over P&ID's as it relates to recommendations for facilities. (Inj locations, quill metallurgy, pump sizes and type, tanks, etc.)
Conducting Health Checks.
Leading on Total System Approach Audits.
Leading the use of TBAM (Tools for Better Account Management)