Operational Change and Implementation Specialist - 9 Month Contract
About The Position
Morgan Advanced Materials is a global organization with a rich history in innovation, specializing in advanced ceramic and carbon materials. The Technical Ceramics business engineers high-performance functional and structural ceramic materials and components to solve customer-specific technical challenges. The company is purpose-driven, aiming to use advanced materials to make the world more sustainable and improve the quality of life. Key figures include revenue of £1,100.7m (2024), approximately 8,000 employees, manufacturing in over 20 countries, and a global customer portfolio. It is a UK PLC listed on the London Stock Exchange and a member of the FTSE 250 Index.
Requirements
- Experience supporting or implementing Microsoft Dynamics 365 ERP, ideally within Finance & Operations, Supply Chain Management, or a similar platform
- Strong background in operational change management, user adoption, training delivery, and process improvement
- Previous experience in manufacturing, production, or shop floor environments is highly preferred
- Comfortable facilitating training sessions and engaging with employees at all levels of the business
- Able to balance multiple priorities and remain effective in a fast-moving implementation environment
- Practical, hands-on approach to change management. You like solving problems, not just talking about them
- Strong communication skills with the ability to explain technical concepts in plain English
- Confident working independently while building strong relationships across teams
- Positive attitude, strong work ethic, and a willingness to lead by example
- Must be a U.S. Citizen, Permanent Resident, or otherwise meet the eligibility requirements defined under applicable regulations (ITAR, EAR, NRC).
Responsibilities
- Lead and deliver shop floor training programs focused on Dynamics 365 processes and workflows
- Develop localized training plans tailored to operational teams and manufacturing environments
- Support employees and supervisors throughout the ERP rollout and post-launch stabilization period
- Evaluate how system changes impact workflow, productivity, and operational performance
- Identify bottlenecks, adoption challenges, and opportunities for process improvement
- Work closely with production leaders to monitor process compliance and address deviations
- Partner with project, technical, and operational teams to translate business requirements into practical day-to-day actions
- Help redefine roles, responsibilities, and ways of working as new processes are introduced
- Gather feedback from users and provide insight to the ERP project team on adoption, training needs, and process gaps
- Act as a trusted point of contact between frontline operations and system implementation teams
Benefits
- 9-month contract supporting a high-profile ERP transformation
- Opportunity to play a visible role in a major operational change initiative
- Collaborative environment where your input will directly influence user adoption and business outcomes
- Exposure to both operational and technology teams across the business
- A safety-focused workplace with a strong emphasis on quality and continuous improvement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
