Operational Analyst - DOW

INNOVIM•Colorado Springs, CO

6d•$100,000 - $130,000•Onsite

About The Position

INNOVIM is seeking an Operational Analyst to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This role is located at Schriever Space Force Base, Colorado Springs, CO. The position requires an active DoW Secret clearance and is a day shift role. The analyst will be responsible for developing and refining standardized processes, extracting and aggregating operational information, authoring performance reports using PowerBI, conducting in-depth analysis of operational workflows, identifying trends and root causes of issues, and facilitating communication across teams.

Requirements

Must have 4, or more, years of general IT, operations, or analytical work experience.
Must have 2, or more, years of direct experience extracting, consolidating, and analyzing operational information utilizing multiple data sources.
Must be proficient with Microsoft Outlook, Word, and Excel.
Must have an active DoW Secret Security Clearance

Nice To Haves

Have hands-on experience developing and distributing performance reports using PowerBI.
Be proficient in writing SQL queries to extract, filter, and aggregate data from relational databases.
Have the ability and willingness to learn dashboard design and development in BMC Helix.
Have strong intuitive analysis skills with a proven track record of identifying trends and performing root-cause analysis.
Have general knowledge of Enterprise Environments.
Have an ITIL Certification (such as ITIL Foundations).

Responsibilities

Collaborate with various cross-functional teams to develop, refine, and maintain standardized processes and technical documentation.
Extract and aggregate operational information from multiple different sources of information to establish performance benchmarks and key operational measures.
Author, publish, and maintain structured performance reports as a citizen developer using PowerBI to showcase operational health.
Conduct comprehensive, in-depth analysis of operational workflows and mission-critical information to support informed decision-making.
Apply intuitive analytical skills to identify systemic trends, pinpoint underlying causes of operational issues, and provide actionable recommendations to improve efficiency.
Facilitate ongoing communication and collaboration across diverse teams to ensure mission alignment and operational synergy.