Operational Admin

CTRG•Austin, TX

6d•Hybrid

About The Position

CTRG Holdings is a growing restaurant management company overseeing 23+ quick-service restaurant locations. We are seeking a highly organized and dependable Operational Admin to support day-to-day restaurant operations, leadership initiatives, and administrative functions across multiple locations. This is a fast-paced, hands-on role for someone who thrives on multitasking, solving problems quickly, and keeping operations running smoothly behind the scenes. You’ll work closely with leadership and store teams to help maintain organization, communication, and operational efficiency across the company.

Requirements

Strong organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Excellent communication skills via phone, email, and text
Self-motivated and able to work independently
Strong problem-solving skills and sense of urgency
Positive attitude and willingness to jump in wherever needed
Ability to handle confidential and sensitive information professionally

Nice To Haves

Experience in office administration or operations support
Experience in restaurant, retail, hospitality, or multi-location environments preferred
Proficiency in Microsoft Office, Google Sheets, and Excel
Experience with online ordering platforms, vendor management, or operational systems is a plus
Strong comfort level with technology and learning new systems quickly

Responsibilities

Place and manage orders through Amazon, Instacart, and other vendors for office and operational needs
Monitor inventory levels and proactively reorder supplies
Coordinate deliveries to office and store locations as needed
Assist with third-party delivery platform management, including updating settings and promotions
Help maintain store hours, menus, and operational details across various platforms
Support urgent operational requests from stores and leadership teams
Assist with tracking operational initiatives and ensuring follow-through on action items
Help coordinate communication between leadership and store teams
Assist with spreadsheets, reports, data entry, and operational tracking
Maintain organized records and documentation
Support leadership with project coordination and administrative tasks
Prepare reports, summaries, and internal communications as needed
Help organize meetings, agendas, and follow-up items
Assist leadership in supporting 23+ restaurant locations
Help ensure operational standards and procedures are communicated effectively
Track store requests and help prioritize follow-up needs
Support special projects and company growth initiatives