Operational Accounting Coordinator

Together Credit Union•St. Louis, MO

1d•Hybrid

About The Position

The Operational Accounting Coordinator supports the daily operational accounting activities related to the Credit Union's ATM/ITM network, Shared Branching services, and electronic banking operations. This role helps maintain the accuracy and efficiency of transaction processing, reconciliations, and other operational accounting functions. By monitoring activity, researching exceptions, and assisting with key banking systems, the Operational Accounting Coordinator contributes to a positive member experience and the smooth operation of electronic banking services. The position works closely with internal departments to support operational processes, ensure compliance with established procedures, and help maintain effective operational controls.

Requirements

High school diploma or equivalent
1+ years of experience in accounting operations, banking operations, reconciliation support, electronic banking, financial services, and/or related transferable experience
Knowledge of general ledger accounting, reconciliation processes, and operational accounting practices
Knowledge of ATM/ITM operations, electronic banking systems, card processing networks, and Shared Branching activities
Skilled in analyzing financial and operational data to identify discrepancies, trends, and transaction issues
Skilled in troubleshooting operational, balancing, and system-related issues while coordinating with internal teams and external vendors
Ability to manage multiple priorities and daily operational deadlines through effective organization and time management
Skilled in communicating effectively, both verbally and in writing, with branches, vendors, and operational teams
Ability to maintain accuracy, attention to detail, and sound judgment in a high-volume operational environment
Ability to identify process improvement opportunities and support operational efficiency and system integrity

Nice To Haves

Degree or specialized training in accounting, finance, or related field
2+ years of experience in operational accounting, ATM/ITM operations, electronic banking support, and/or reconciliation activities
Experience working in a credit union, banking, financial services, or other highly regulated environment

Responsibilities

Monitors, balances, and reconciles ATM/ITM networks and Shared Branching activity to ensure accuracy and system integrity
Performs reconciliation of assigned general ledger accounts and makes necessary accounting adjustments
Identifies and assists in resolving ATM/ITM outages and network issues in coordination with internal and external partners
Maintains records, procedures, and documentation related to ATM/ITM operations, Shared Branching activities, and related accounting processes
Processes and resolves transaction discrepancies, disputes, and adjustments related to electronic banking channels
Reviews and approves wire transfers for proper approvals, member identification, Office of Foreign Assets Control (OFAC), etc.
Analyzes ATM/ITM and Shared Branch performance data and recommends improvements to processes, systems, and vendor configurations
Processes and records financial transactions, ensuring data is accurately entered into financial systems and reflected in financial reporting
Supports implementation of new technologies, products, and services in partnership with vendors and internal stakeholders
Serves as a liaison between branches, Member Contact Center, and operational teams for ATM/ITM-related issues and corrections
Serves as a resource to peers on ATM/ITM balancing procedures and best practices
Supports operational improvement efforts while ensuring timely, accurate completion of reconciliations, adjustments, and assigned operational tasks