Operational Accounting Assistant

Wells Fargo•Chandler, AZ

5d•Hybrid

About The Position

Wells Fargo is seeking an Operational Accounting Assistant in the Recovery Accounting department. This role is aligned to the Claims and Recovery functional organization, which supports enterprise-wide processes related to financial loss mitigation and recovery. The team oversees end-to-end activities including exception accounting, deposit loss processing, restitution payment execution, and fraud-related recovery efforts. Additionally, the organization enables litigation support, documentation fulfillment, and identity theft resolution capabilities to ensure a comprehensive and controlled approach to resolving customer and financial loss events. This function plays a critical role in safeguarding the bank’s financial interests by driving accurate, timely, and compliant recovery operations across the enterprise.

Requirements

1+ year of Operational Accounting support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Exposure to financial services operations, such as banking, payments, or claims processing
Exposure to reconciliation review or financial validation processes
Knowledge and experience using the following applications: CACS, Hogan, and/or eTran
Experience with data entry and transactional accuracy in a high-volume processing environment
Basic understanding of accounting principles (e.g., debits/credits, balancing, financial transactions)
Experience reviewing or validating data for accuracy and completeness
Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
Ability to follow detailed procedures and job aids in a controlled environment
Experience working with multiple systems/screens simultaneously to research and process transactions
Ability to identify discrepancies and escalate issues appropriately
Experience supporting process improvements or identifying efficiency opportunities
Experience in back-office or operations support roles (vs. front-line only)

Responsibilities

Perform operational accounting activities related to recovery payment processing, validations and exception research
Perform customer account maintenance and general ledger transactions
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals