Operational Accounting Associate

Wells Fargo Bank•Chandler, AZ

3d•Hybrid

About The Position

Wells Fargo is seeking an Operational Accounting Associate in the Recovery Accounting department. This role is aligned to the Claims and Recovery functional organization, which supports enterprise-wide processes related to financial loss mitigation and recovery. The team oversees end-to-end activities including exception accounting, deposit loss processing, restitution payment execution, and fraud-related recovery efforts. Additionally, the organization enables litigation support, documentation fulfillment, and identity theft resolution capabilities to ensure a comprehensive and controlled approach to resolving customer and financial loss events. This function plays a critical role in safeguarding the bank’s financial interests by driving accurate, timely, and compliant recovery operations across the enterprise.

Requirements

6+ months of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Experience reviewing account reconciliations, including validating variance analysis and exception resolution
Working knowledge of general ledger (GL) transactions, including journal entries and financial posting processes
Experience with operational accounting controls and adherence to compliance or audit requirements (e.g., SOX)
Exposure to high-volume transaction processing environments, such as payments, claims, or recovery operations
Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
Knowledge of banking and payment processes, including ACH, wires, check processing, and settlement activities
Experience supporting fraud, claims, dispute, or recovery-related processes within a financial services environment
Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
Experience using core banking or accounting systems (e.g., Hogan, CACS, eTran, or similar platforms)
Ability to analyze large data sets to identify discrepancies, trends, and exceptions
Experience with account maintenance, adjustments, and transaction processing within customer or deposit systems
Experience supporting process improvements or identifying efficiency opportunities

Responsibilities

Perform operational accounting activities related to recovery payment validations and exception research
Provide operational accounting support to internal business groups or operations departments to ensure recovery payments are posted with accuracy and validations are completed
Perform/Approve customer account maintenance and general ledger transactions
Prepare and review account reconciliations and certifications
Perform customer account maintenance duties
Evaluate the operational accounting transactions and maintenance of operational accounting controls
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals