About The Position
This position supervises, trains, and holds employees responsible for safety, production, and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, and safety. This position provides leadership and cultivates a functional working relationship with all levels of personnel. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Requirements
- High school diploma, GED, or International equivalent - Preferred
- Supervisory experience in a production/processing environment
- Prior experience in both operations and customer service
- Availability to work flexible shift hours, up to 5 days per week
- Strong problem solving skills, with ability to multitask
- Strong oral and written communication skills
- Working knowledge of Microsoft Office
- Ability to work in a fast-paced warehouse environment
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Responsibilities
- Develops and maintains good working relationships with employees, management, and customers.
- Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, proactive communication, inter-departmental cooperation, and continual improvement on all levels.
- Determines best solutions for package concerns.
- Establishes and maintains a cross-training program within the department to promote development, enhance flexibility, and ensure backup coverage of vital functions and processes.
- Ensures all employees adhere to safety policies and procedures at all times.
Benefits
- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law
- Discounted Employee Stock Purchase Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
