Operation Manager

IH Services, Inc•Courtland, AL
•Onsite

About The Position

IH Services Inc. provides best-in-class integrated, high-level facility maintenance services to The United States and Canada. With over 30,000 team members, state-of-the-art business practices, environmentally friendly processes, and a global reputation, IH Services Inc. offers an unrivaled client experience. The Operation Manager has operational accountability for their assigned account, managing and training their team, and regularly inspecting the building to ensure customer expectations are met or exceeded.

Requirements

  • 1+ year of previous experience as a supervisor in a janitorial or housekeeping services role
  • Knowledge about floor care work (stripping/waxing, carpet cleaning, pressure washing, etc., and floor machines)
  • The ability to perform at the highest level with minimum supervision
  • Ability to communicate with all levels
  • Exceptional decision making, problem solving and people skills

Responsibilities

  • Ensure safety program implementation and compliance
  • Complete all online management and leadership training and development
  • Train and deploy a capable work force
  • Conduct periodic quality audits within the facility and address any deficiencies immediately
  • Ensure all contracted work and cleaning expectations are achieved consistently
  • Be able to adjust to changing customer’s needs
  • Must be willing to be hands on in all areas of the contract
  • Perform other assigned duties to support operation
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