Operation Manager
Re-Teck (LTG Group)•Arlington, TX
About The Position
The Operation Manager will be responsible for managing end-to-end warehouse and production operations, driving daily operational planning to meet volume, turnaround time, and customer SLA requirements. This role involves monitoring and improving key metrics, leading and developing supervisors and team leads, and ensuring compliance with safety standards and ITAD certifications. The manager will also oversee inventory control, coordinate with various internal teams, identify process gaps for continuous improvement, manage vendor relationships, and support customer audits.
Requirements
- 3–7 years warehouse / operations management experience in consumer or commercial electronics, ITAD, reverse logistics, or refurbishment environment
- Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent experience
- Strong knowledge of electronic devices lifecycle: laptops, desktops, mobile devices, enterprise servers, and telecom equipment
- Experience managing multi-function operations (receiving, grading, testing, teardown, inventory control, outbound logistics)
- Familiar with ERP / WMS systems (e.g., NetSuite, SAP, Oracle, or similar) and advanced Excel (pivot tables, VLOOKUP)
- Understanding of data security and compliance requirements (R2, data wiping standards preferred)
- Experience with KPI-driven operations (throughput, yield, recovery value, inventory accuracy)
- Bilingual in English and Chinese preferred (for workforce communication)
- Proven team leadership experience (20–50+ employees across shifts)
Nice To Haves
- Lean / Six Sigma or continuous improvement experience is a strong plus
Responsibilities
- Manage end-to-end warehouse and production operations including receiving, sorting, testing, data wiping, teardown, grading, and shipping
- Drive daily operational planning to meet volume, turnaround time, and customer SLA requirements
- Monitor and improve key metrics: productivity, recovery rate, processing accuracy, and on-time shipment
- Lead and develop supervisors and team leads; ensure proper staffing, training, and performance management
- Ensure compliance with safety standards (OSHA), environmental regulations, and ITAD certifications (R2 / ISO standards)
- Oversee inventory control processes including reconciliation, cycle counts, and discrepancy investigation
- Coordinate with procurement, sales, and finance teams to align operational output with business goals and resale channels
- Identify process gaps and implement continuous improvement initiatives (layout optimization, labor efficiency, automation opportunities)
- Manage vendor relationships (transportation, recycling downstream vendors, equipment suppliers)
- Support customer audits and provide operational data/reporting as required
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What This Job Offers
Job Type
Full-time
Career Level
Manager
