Operation Manager (Japanese Speaker) onsite work at North Dallas

TruBlue Home Service Ally•Flower Mound, TX

1d•Onsite

About The Position

TruBlue of Flower Mound is seeking a highly organized, bilingual Operations Manager to coordinate daily operations, support field technicians, manage Japanese corporate clients, and oversee scheduling, billing, and reporting functions. This role plays a key part in driving operational efficiency and delivering high-quality home services across the North Dallas area. The Operations Manager is responsible for coordinating day-to-day business activities, managing customer requests, supporting the field technician team, overseeing administrative processes, and ensuring smooth operational execution for TruBlue of Flower Mound. This role requires strong communication skills in both English and Japanese to support Japanese corporate clients, prepare documentation, and maintain accurate reporting. The Operations Manager plays a key role in workload allocation, customer communication, and office administration, ensuring high-quality service delivery and operational efficiency.

Requirements

Business-level proficiency in Japanese (verbal and written).
Strong English communication skills.
2–4 years of experience in operations, scheduling, customer service, office administration, or similar roles.
Ability to multitask and manage a high volume of jobs, messages, and customer requests.
Experience with software tools such as CRM, scheduling, invoicing, or payroll systems.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Word, Excel, and cloud-based systems.

Nice To Haves

Experience with Housecall Pro, CareerPlug, or ADP.
Experience working in home services, construction, property management, or franchise businesses.
Experience working with Japanese corporations or clients.
Ability to improve workflows and propose operational enhancements.