About The Position
WOONGJIN, Inc. is seeking a motivated and detail-oriented Operation Coordinator to support our logistics sales team. This role involves a blend of sales support, customer service, reporting, and cross-functional coordination. The ideal candidate will be bilingual in English and Korean, possess excellent communication skills, and have a strong understanding of Microsoft Office Suite. This is an entry-level position or requires less than 3 years of experience in logistics operations, sales support, or business development support.
Requirements
- Entry level or less than 3 years of logistics operation or sales support or business development support experience
- Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
- Excellent written and oral skills (English/Korean) required
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office (Excel, PowerPoint, Word)
- Self-motivated, team-oriented, and adaptable to a fast-paced environment.
- Willingness to expand knowledge of logistics industry
Nice To Haves
- CRM experience (e.g., Salesforce) is a plus.
Responsibilities
- Prepare reports and performance summaries for management review.
- Support the Group Leader and Sales Team Leader in daily tasks and strategic initiatives.
- Assist in sales performance tracking, revenue analysis, and business reporting.
- Respond promptly to customer inquiries and service requests.
- Prepare freight rate quotations and pricing proposals.
- Support rate negotiations and contract-related documentation.
- Conduct inside sales activities for existing and potential customers.
- Manage and update CRM systems and sales databases.
- Track sales pipeline progress and follow up on leads and opportunities.
- Follow up on customer complaints and coordinate resolutions.
- Communicate with relevant departments to ensure timely issue resolution.
- Support internal operational tasks related to sales orders and shipments.
- Coordinate communication between Sales and Operations teams.
- Collaborate with Pricing, Legal, and Finance teams on business cases and contracts.
- Support cross-departmental projects and new business implementation.
- Assist in preparing sales materials, proposals, presentations, and reports.
- Conduct P&L simulations and profitability analysis using Excel.
- Support pricing strategy evaluation and margin analysis.
- Conduct market research to identify potential clients and industry trends.
- Support partnership development and new business opportunities.
- Assist in organizing client meetings and business development activities.
- Provide daily administrative and operational support to Sales and Operations teams.
- Contribute to improving internal workflows and productivity.
- Support initiatives to enhance customer satisfaction and service efficiency.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
