Logistics coordinator - Bilingual (English/Korean)
About The Position
WOONGJIN, Inc. is seeking a Logistics Coordinator who will be responsible for documentation management, communication and coordination, and invoicing & financial support. This role acts as a primary point of contact for logistics documentation and service updates, coordinates with warehouse staff, and generates/verifies logistics-related invoices. The ideal candidate will have a Bachelor's degree, 2+ years of experience in logistics coordination or related fields, strong organizational and communication skills, and proficiency in MS Office. Familiarity with ERP/WMS systems and bilingual Korean proficiency are preferred.
Requirements
- Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred.
- 2+ years of experience in logistics coordination, supply chain operations, or customer service.
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication skills (verbal and written) for cross-team and customer interactions.
- Proficiency in MS Office (Excel, Word, Outlook).
- Ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- Warehousing experience a plus.
- Familiarity with ERP/WMS systems preferred.
- Bilingual Korean proficiency.
Responsibilities
- Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.).
- Ensure compliance with company, customer, and regulatory documentation requirements.
- Maintain accurate filing systems (digital and physical) for all logistics-related records.
- Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates.
- Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers.
- Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.
- Generate, verify, and process logistics-related invoices in alignment with contractual agreements.
- Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness.
- Assist in resolving discrepancies in billing, payments, and supporting claims processes.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
