Operating Unit Leader — Citizen Services Portfolio

Peraton • Reston, VA

22h

About The Position

Peraton is hiring an Operating Unit Leader to run the Citizen Services portfolio within its Federal Civilian (FedCiv) Sector. The role has portfolio-level profit and loss, delivery, and growth ownership across multiple programs, including work supporting USCIS, FEMA, and Legislative Branch missions. The portfolio includes USCIS case management, biometrics, adjudication platforms, cloud modernization, DevSecOps, and operations and maintenance (O&M).

The leader establishes the portfolio’s operating cadence and financial plan, manages customer and executive relationships, leads program and functional teams, and partners with business development, capture, and solutioning teams on pipeline development and growth. The role also owns workforce strategy and delivery excellence, and represents the portfolio in FedCiv operating reviews and with corporate functions. U.S. citizenship and an active Secret clearance are required; the selected candidate must be able to obtain and maintain a Top Secret clearance.

Requirements

• 18 years of related professional experience.
• At least 8 years of program management experience, including financial oversight and reporting, delivery optimization, issue resolution, and driving innovation on-contract.
• At least 10 years of experience in the USCIS customer space, extending across FEMA and/or Legislative Branch mission work.
• Strong business and technical acumen across managed IT infrastructure services and Agile software delivery.
• Track record of P&L management and program turnaround in complex operational environments.
• Demonstrated success supporting and growing high-performing federal contracts.
• Commitment to innovation and building inclusive, high-performing teams.
• U.S. citizenship.
• Active Secret clearance and ability to obtain and maintain a Top Secret clearance.

Nice To Haves

• Bachelor’s or Master’s degree in a related field.
• Hands-on experience with USCIS platforms such as ELIS, Person-Centric Services, or biometrics modernization, or with other DHS mission systems.
• Experience delivering cloud at scale, including AWS GovCloud or Azure Government, and adopting Zero Trust.
• Existing relationships across USCIS OIT, DHS OCIO, and the broader citizen-services customer community.
• PMP, SAFe, or equivalent certifications.

Responsibilities

• Own portfolio P&L, including revenue, margin, estimate at completion (EAC), bookings, and cash, across all programs.
• Set the operating cadence, including monthly program reviews, financial forecasting, staffing and hiring plans, risk and opportunity management, and corrective action for programs experiencing issues.
• Serve as Peraton’s senior executive relationship with USCIS and adjacent citizen-facing customers, including CIOs, program executives, contracting officers, and mission leadership.
• Lead program managers, delivery directors, and functional leads across Agile/SAFe delivery, cloud, cyber, data, and O&M.
• Partner with FedCiv business development, capture, and solutioning teams to build the pipeline, shape recompetes, and manage new-business captures.
• Own workforce strategy, including hiring, retention, leadership bench, and critical-skill pipelines for cleared talent, cloud, cyber, and data.
• Drive delivery excellence, including EVM discipline, subcontractor performance, CDRLs, ATO/RMF posture, and DHS/USCIS compliance obligations.
• Represent the portfolio in sector-level operating reviews and work with corporate Finance, HR, TA, Contracts, and Security functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed