Operating Unit Leader — Citizen Services Portfolio

Peraton•Reston, VA

2d•$176,000 - $282,000•Onsite

About The Position

Peraton is hiring an Operating Unit Leader to run the Citizen Services portfolio within its Federal Civilian Sector. The role has portfolio-level profit-and-loss, delivery, and growth ownership across a multi-program book of business, anchored by USCIS and also encompassing FEMA and Legislative Branch mission work. The portfolio includes citizen-facing mission systems and services such as case management, biometrics, adjudication platforms, cloud modernization, DevSecOps, and operations and maintenance. The Operating Unit Leader sets the portfolio’s operating cadence and financial and growth plans, serves as Peraton’s senior executive relationship with USCIS and adjacent customers, and leads program managers, delivery directors, and functional leads across Agile/SAFe delivery, cloud, cyber, data, and O&M. The position participates in the FedCiv operating leadership team and sector and corporate reviews, and works with business development, capture, solutioning, and corporate functions to support delivery, growth, workforce planning, and investment decisions. The position requires U.S. citizenship and an active Secret clearance, as well as the ability to obtain and maintain a Top Secret clearance. The stated typical salary range is $176,000–$282,000; salary depends on factors including responsibilities, experience, education, skills, location, and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Requirements

18 years of related professional experience.
At least 8 years of program management experience, including financial oversight and reporting, delivery optimization, issue resolution, and driving innovation on-contract.
At least 10 years of experience in the USCIS customer space, extending across FEMA and/or Legislative Branch mission work.
Strong business and technical acumen across managed IT infrastructure services and Agile software delivery.
Track record of P&L management and program turnaround in complex operational environments.
Demonstrated success supporting and growing high-performing federal contracts.
Established commitment to innovation and building inclusive, high-performing teams.
U.S. citizenship.
Active Secret clearance and ability to obtain and maintain a Top Secret clearance.

Nice To Haves

Bachelor’s or Master’s degree in a related field.
Hands-on experience with USCIS platforms such as ELIS, Person-Centric Services, or biometrics modernization, or with other DHS mission systems.
Cloud delivery at scale, including AWS GovCloud or Azure Government, and Zero Trust adoption.
Existing relationships across USCIS OIT, DHS OCIO, and the broader citizen-services customer community.
PMP, SAFe, or equivalent certifications.

Responsibilities

Own portfolio P&L, including revenue, margin, EAC, bookings, and cash, across all programs.
Set the operating cadence, including monthly program reviews, financial forecasting, staffing and hiring plans, risk and opportunity management, and corrective action for programs at risk.
Serve as Peraton’s senior executive relationship with USCIS and adjacent citizen-facing customers, including CIOs, program executives, contracting officers, and mission leadership.
Lead program managers, delivery directors, and functional leads across Agile/SAFe delivery, cloud, cyber, data, and O&M.
Partner with FedCiv business development, capture, and solutioning teams to build the pipeline, shape recompetes, and manage new-business captures.
Own workforce strategy, including hiring, retention, leadership bench, and critical-skill pipelines.
Drive delivery excellence, including EVM discipline, subcontractor performance, CDRLs, ATO/RMF posture, and DHS/USCIS compliance obligations.
Represent the portfolio in sector-level operating reviews and with corporate Finance, HR, TA, Contracts, and Security functions.
Shape investment decisions involving people, capabilities, and IRAD.