OPERATING ROOM SCHEDULER

Cook County•Chicago, IL

1d•$29•Onsite

About The Position

Under the direction of the Director of Perioperative Services, the Perioperative Operating Room (OR) Scheduler will perform a variety of tasks across CCH in Perioperative Services, which requires discretion and independent judgement in collaboration with all Surgical Services, Nursing, Anesthesia, and Revenue cycle. The Perioperative OR Scheduler may act as a lead worker and perform all duties in a confidential manner.

Requirements

High school diploma or G.E.D certificate is required
Two (2) years of experience using an electronic health record and running multiple programs is required
Two (2) years of experience working with coding software for surgical procedure orders is required
Two (2) years of experience working with Cerner, SurgiNet, eCare, and Electronic Document Management is required
Three (3) years of experience working with surgical, nursing, and anesthesia teams and scheduling OR procedures is required

Nice To Haves

Associate’s degree or higher from an accredited college or university in relevant healthcare field is preferred

Responsibilities

Serves as a main resource to physicians for Operating Room (OR) scheduling
Maintains surgical queue daily
Cancels and reschedules cases from the surgery scheduling queue
Participates with Perioperative Services director and revenue cycle in weekly meetings
Files daily surgical schedules
Works with Prior Authorization, Finance, and Revenue Cycle to obtain authorization for the patients from the insurance company and/or hospital
Attends daily OR scheduling huddles with Perioperative leadership as required
Maintains surgeons block schedules for all surgical and robotic cases
Answers phone calls, emails, and Tiger connect to confirm surgical cases in a timely manner
Works with Anesthesia to ensure that OR and Anesthesia have adequate staff to fulfill the needs of the surgical schedule
Interacts with surgeons and staff to provide timely accurate surgical information
Ensures customer focused and efficient phone communication with surgeons, residents, Anesthesia, Nursing leadership, and ancillary departments
Assists with scheduling and checking in Cath lab patients when needed
Follows all written protocols and procedures of OR schedule
Recognizes and responds appropriately to emergent and urgent situations and protocols regarding the surgical schedule
Identifies scheduling barriers and implements solutions to improve scheduling results based on pre-determined goals
Adheres to policies regarding safety, and HIPAA guidelines
Schedules patients for present and future surgeries in the electronic system per surgeon block
Works with OR control desk to ensure patient has correct encounter on day of procedure
Ensures accuracy of encounter documentation by surgeon
Checks the Pre-Procedural Testing (PPT) clerk tab in SurgiNet to ensure accuracy of surgeon to surgical service
Ensures accuracy of surgical case trays and Current Procedural Terminology (CPT) codes
Runs/checks patients’ insurance for accuracy
Ability to remove patients from schedule if financial process has not been completed and places in a holding queue
Sends auto-notification to surgeons via EMR, email, and Tiger connect
Performs other duties as assigned