Operating Room Liaison I

STERIS•Birmingham, AL

11d

About The Position

The Operating Room Liaison coordinates and oversees instrument readiness in the Operating Room and Sterile Processing Department (SPD) to facilitate efficient case flow. The role assists with projects and process-improvement initiatives in compliance with contractual obligations and promotes customer satisfaction by resolving OR/SPD issues within the facility. Duties must be performed in accordance with hospital, TJC, AORN, AAMI, and other applicable policies and procedures. The liaison supports OR staff in preparing operating suites, monitors case flow and instrument needs, coordinates priority instrument turnarounds, and communicates information that could affect or delay surgery. The role also performs audits and KPI analysis, responds to problem calls, processes and cleans equipment according to applicable guidelines, helps ensure instruments are ready for upcoming cases, completes required documentation, and supports preference-card creation and management. The stated shift is 1:00 PM–9:30 PM.

Requirements

High school diploma.
At least 2 years of OR, SPD, or perioperative work experience.
Must have or obtain SPD certification through CBSPD or HSPA within 12 months of hire and maintain certification according to the renewal schedule.
Thorough working knowledge of Microsoft Office applications and ability to learn software programs and hardware as required.
Smartphone knowledge.

Responsibilities

Support OR staff in preparing operating rooms by verifying instrument trays are available before case start times.
Track daily case flow and instrument needs; notify SPD personnel in advance of possible additional or emergent instrumentation needs and resolve issues or offer alternatives.
Perform required KPI audits, including case cart audits, room visits to identify OR frictions, post-case cart audits, and tray audits.
Analyze KPI data to identify trends and operational issues in the operating rooms and SPD.
Coordinate planning and communication of priority instrument turnarounds, and communicate essential instrumentation information to the surgical team when it may affect or delay surgery start times.
Respond to Surgery problem calls as required by contract deliverables.
Process and clean required equipment according to STERIS IPS and manufacturer guidelines, using protective equipment as indicated in STERIS IPS SOPs.
Help ensure required instrumentation is processed and available for next-day, call, or weekend cases.
Complete documentation for inventory and equipment requests, instrument sets, and related items.
Ensure navigator assignments are completed or assigned.
Assist OR and SPD leadership with preference-card creation and management to ensure accurate surgical case pulls.
Perform other duties as assigned.