OpenText Dialogue (Exstream) Developer

TEKsystemsWesterville, OH
$55 - $65Onsite

About The Position

We are seeking a OpenText Dialogue (Exstream) Developer to support high-volume document creation and composition initiatives for regulated customer communications. OpenText is the vendor platform; Dialogue (Exstream) is the actual product used day-to-day. This is a hands-on development role focused primarily on template-driven document composition. The developer will work on building and enhancing two different types of statements and ensuring composed outputs are reliably delivered to downstream systems.

Requirements

  • 7+ years hands-on professional experience with OpenText Dialogue (Exstream)
  • Strong background in batch document composition for regulated, high-volume environments
  • Proven delivery of PDF and AFP outputs in enterprise print/mail workflows
  • Exstream Batch Composition & Template Development
  • PDF & AFP Output Integration
  • Data Integration & Batch Stability
  • Performance, Scalability & Quality
  • Operations, Monitoring & Observability
  • Release, Governance & Compliance

Nice To Haves

  • Data mapping software
  • Batch processing
  • Performance tuning
  • Observability
  • PII

Responsibilities

  • Hands-on development and enhancement of Dialogue (Exstream) templates
  • Focus on template-driven design using modular and reusable components
  • Develop and maintain two distinct statement types
  • Implement layout architecture including page sets, conditional regions, dynamic tables, keep/float rules, overflow handling, and deterministic pagination
  • Apply complex business rules such as suppression logic, eligibility criteria, jurisdiction/state variations, and effective-dating of disclosures
  • Produce high-fidelity PDF outputs with consistent rendering across environments
  • Support AFP outputs used in print and CCM streams
  • Integrate composed outputs into downstream applications and delivery channels
  • Ensure channel parity between PDF and AFP with controlled, well-documented exceptions
  • Define and work with hierarchical data structures and repeat groups used for composition
  • Implement robust data mapping with clear handling of nulls, defaults, formatting, and special characters
  • Apply pre-compose validation checks to prevent silent compliance defects
  • Design batch jobs for predictable throughput, restartability, and operational recovery
  • Tune batch performance by addressing layout complexity, conditional logic hotspots, image usage, and resource loading
  • Manage memory footprint and batch sizing for long-running jobs
  • Build and maintain golden-sample regression test suites for PDF and AFP outputs
  • Execute edge-case testing (overflow scenarios, long strings, missing data, boundary conditions)
  • Support hosting of Exstream and related workloads on AWS
  • Integrate with upstream and downstream systems for batch handoffs
  • Use CloudWatch and Splunk for application logging and monitoring
  • Demonstrate working knowledge of observability concepts including logs, metrics, and failure visibility
  • Contribute to operational runbooks and production support practices
  • Follow version control and promotion discipline for templates, rules, and resources
  • Perform change impact analysis and support rollback readiness
  • Enforce strong PII handling, masking, and secure data practices aligned with policy

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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