OPC In House - Part Time

Westgate Resorts•Williamsburg, VA

4d•$13•Onsite

About The Position

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts throughout Williamsburg. By encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation.

Requirements

An outgoing, confident, and assertive demeanor.
The ability to handle cash and tickets accurately and securely.
Enjoyment of working with tourists and vacationing guests.
A positive, self-motivated attitude and the ability to work effectively in a team environment.
Excellent face-to-face customer service and communication skills.
The ability to overcome objections and confidently communicate the value of Westgate Resorts' offerings.
Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs.
A genuine passion for helping clients find great deals and improving their overall vacation experience.
The ability to stand for extended periods in both indoor and outdoor environments, as required.
A high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
The ability to read and comprehend simple instructions, short correspondence, and memos.
The ability to write simple correspondence.
The ability to effectively present information in one-on-one and small group settings.

Responsibilities

Promote Westgate Resorts throughout Williamsburg by encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets.
Book room nights, sell attraction tickets, and provide concierge services for visitors and guests.
Persuade potential clients to visit Westgate Resorts by helping them maximize their vacation savings.
Engage with guests and clients throughout the auditing process and pre-qualify candidates for resort tours.
When guests do not qualify, effectively pivot to ticket sales and/or resort room bookings.
Provide 5-star customer service to guests and clients to increase resort tour sign-ups, ticket sales, and resort room bookings while representing Westgate Resorts to the highest standard.
Utilize a consultative sales approach when offering discounted attraction tickets and resort room bookings to enhance the guest experience while maximizing personal commissions.
Open and close POS ticket sales terminals and accurately balance cash and credit card transactions at the end of each shift.
Maintain a professional appearance and work environment at all times, including keeping your workstation clean, organized, and clutter-free.
Stay up to date on ticket prices, resort offerings, and special promotions used as incentives to encourage guests to visit Westgate Resorts.
Be available for opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advance notice, based on business needs, experience, and/or performance.

Benefits

401(k) with Generous Company Match
Daily Pay – Access Your Earnings When You Need Them
Wellness Programs to Support Your Well-Being
Tuition Assistance to Help You Grow Your Career
Employee Assistance Program (EAP) – Support When You Need It Most
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact