OPC In House - Part Time

Westgate Resorts•Williamsburg, VA

1d•Onsite

About The Position

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts throughout Williamsburg. By encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation.

Requirements

Must be outgoing and assertive.
Must be able to handle cash and tickets accurately and securely.
Enjoy working with tourists.
Positive, Self Motivated, and be able to work in a team environment.
Excellent face to face customer service skills.
Will need to be able to overcome objections.
Requires a flexible work schedule including mornings, nights, weekends, and holidays.
Passionate about genuinely helping clients get a better deal and improving their overall vacation experience.
May be required to stand for long periods of time in outdoor and/or indoor environments.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.

Responsibilities

Persuade potential clients to visit Westgate Resorts by maximizing their savings.
Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify.
Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard.
Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions.
Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift.
Maintain a professional appearance and work environment at all times with a clean clutter free work station.
Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts.
Have opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance. Additional details regarding commission, expenses, etc., will be discussed upon scheduling these events, will be discussed upon scheduling these events.

Benefits

401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Wellness Programs to Support Your Well-Being
Tuition Assistance to Help You Grow Your Career
Employee Assistance Program (EAP) – Support When You Need It Most
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact