OP Nurse Coordinator I Carlisle

UPMC•Carlisle, PA

7d•Onsite

About The Position

The Outpatient Nurse Coordinator is a Registered Nurse and a member of the care delivery team. This role is responsible for the comprehensive care of the patient, managing multiple aspects of the patient care package even with minimized patient contact. The Outpatient Nurse Coordinator utilizes independent judgment and maintains continuous communication with the patient, family, physician, and community resources to assist the patient in achieving optimal outpatient health. This role embodies a commitment to the community and the nursing profession.

Requirements

Current licensure as a Registered Professional Nurse in the practicing state.
CPR Certification.
Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
Minimum 3 years nursing experience.
Demonstrates knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit.
Demonstrates knowledge of the principles of growth and development over the life span.
Possesses the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.

Nice To Haves

BSN preferred.
UPMC approved national certification preferred.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

Responsibilities

Demonstrates accountability for professional development that improves the quality of professional practice and patient care.
Actively participates in practice-based shared governance, goal setting, and supports change processes to improve quality of care and the practice environment.
Serves as a highly engaged and full partner on the care team, responding willingly to care team member needs for assistance and partnership.
Participates in work that improves patient care and the professional practice environment.
Adapts to change and demonstrates flexibility with the change process.
Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as needed.
Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants, and office assistant staff in the daily management of the patient process.
Formulates goals and a plan of care for patients that involves the patient as a partner and considers individual needs holistically.
Triages patient situations and coordinates care with the physician.
Assists the physician with all aspects of patient care, including assessment, evaluation, and education.
Provides care for patients in a global, holistic manner, viewing patient responsibility as continual, not just at the time of office/procedural visits.
Accountable for outpatient treatment follow-up necessary for patients to maintain health between visits.
Serves as the primary nursing resource to the patient caseload.
Facilitates necessary services outside the healthcare facility and interacts with homecare and other support services.
Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships.
Maintains a conscious balance between work and personal life, modeling safe work hours, time management, and a healthy lifestyle.
Communicates any identified workplace safety hazards to peers and management.
Assists the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations, and innovations.
Actively participates in department or practice-specific quality improvement efforts.
Identifies opportunities for quality improvement to colleagues and management.
Takes personal responsibility for improving patient satisfaction with the quality of care and service.
Utilizes research and evidence-based practice to support improvements in clinical care, identifying research issues or articles related to clinical specialty or areas of interest.
Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits.
Acts as the patient advocate and voice to physicians and physician extenders within the practice.
Establishes and maintains positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
Works productively and effectively within a complex environment, handling multiple/changing priorities and specialized equipment.
Utilizes good clinical judgment with critical thinking, analytical, and problem-solving abilities related to various aspects of patient care.
Applies critical thinking skills to exercise and lead others in the application of the nursing process.
Utilizes communication skills to serve as the voice/advocate for the patient.
Demonstrates mobility and visual manual dexterity.
Maintains physical stamina for frequent walking, standing, lifting, and positioning of patients.
Demonstrates critical thinking in identifying clinical, social, safety, psychological, and spiritual issues for patient care within an episode of care.
Practices solid communication skills, articulating and translating patient conditions to other care providers, and negotiating/making recommendations for changes in patient care and office practices.
Ensures patient documentation is comprehensive and promotes communication between caregivers.
Incorporates national professional organization goals, as well as business unit and health system goals, to improve patient safety, quality, and satisfaction.
Creates a caring and compassionate patient-focused experience by building healing relationships with patients, families, and colleagues.
Demonstrates knowledge of adult learning principles and applies them in teaching patients, families, students, and new staff.
Provides detailed and appropriate teaching to patients and families to guide them through the episode of care in the office setting and via phone/written communication.
Serves as the primary nursing liaison for the development of a total care plan to the patient and family.
Supports the development of students, new staff, and colleagues.
May serve as a preceptor for newly acquired staff.
May be responsible for the coordination of staff training and educational activities.
Functions as the senior nursing level, assisting in the professional development and maturity of new staff members and ancillary support.
Creates an environment of open dialogue, inquiry, and continuous development by asking for feedback and improving practice.