Onsite Supervisor

Midway Staffing•Mesquite, TX

1d•Onsite

About The Position

Every morning, a client in Mesquite needs their line fully staffed and running by the time the shift starts. You are the person on the ground who makes that happen. When someone does not show, you tend to know before the client asks, and you are already working the fix. When a new group starts, you are the reason their first day goes smoothly. You are the face our client sees and the person our associates trust. This is a good fit for someone who likes being where the action is and would rather head off a problem at 6 AM than explain one at noon. Midway Staffing is one of the fastest-growing light industrial staffing firms in the country, placing people into manufacturing, warehouse, logistics, production, and skilled trades roles across more than 30 states. We make hundreds of placements a week, and every one of them depends on people like you keeping the client site steady. The way we work comes down to three things: doing what we say we will do, pushing through the hard days, and backing each other up.

Requirements

High school diploma or equivalent required.
1 to 2 years in staffing, recruiting, HR, or administrative support.
Bilingual English/Spanish.
Comfort talking to anyone, from a plant manager to a first-day associate.
Ability to hold a firm but fair line when a conversation gets uncomfortable.
Real organization and follow-through.
Working knowledge of Microsoft Office and/or Google Workspace.
Hands-on experience with an ATS.
Comfortable running phone and in-person interviews with an eye for detail.

Nice To Haves

An associate or bachelor's degree in HR, Business, or a related field is a plus.
Agency experience is a bonus.

Responsibilities

Ensure the client's line is fully staffed and running by the start of the shift.
Address staffing shortages proactively.
Facilitate smooth first days for new hires.
Manage attendance and address gaps before the shift begins.
Greet new hires and guide them through their first day.
Check in with existing associates to identify and resolve minor issues.
Handle timecards and maintain accurate documentation for payroll and incident resolution.
Respond to operational issues such as line downtime or call-offs.
De-escalate situations with frustrated clients or associates.
Make on-the-spot decisions and take ownership of outcomes.
Serve as the primary point of contact for the client on-site.
Manage attendance, coverage, and onboarding.
Handle day-to-day problem-solving and ensure paperwork compliance.
Assist in building the candidate pipeline by participating in hiring events.
Review candidates and collaborate with recruiters and branch leadership.
Identify potential staffing problems in advance and address them proactively.