Onsite Supervisor

Midway Staffing, Inc.•Mesquite, TX

1d•Onsite

About The Position

The Onsite Supervisor is responsible for ensuring a client's line is fully staffed and running by the start of the shift. This role involves proactively addressing staffing shortages, ensuring a smooth onboarding experience for new hires, and serving as the primary point of contact for the client and associates. The ideal candidate is someone who thrives in a fast-paced environment and prefers to prevent problems rather than react to them.

Requirements

High school diploma or equivalent required.
1 to 2 years in staffing, recruiting, HR, or administrative support.
Bilingual English/Spanish.
Comfortable communicating with diverse individuals, including plant managers and associates.
Ability to maintain a firm but fair demeanor in difficult conversations.
Strong organizational skills and follow-through.
Working knowledge of Microsoft Office and/or Google Workspace.
Hands-on experience with an Applicant Tracking System (ATS).
Comfortable conducting phone and in-person interviews with attention to detail.

Nice To Haves

Associate or bachelor's degree in HR, Business, or a related field.
Agency experience.

Responsibilities

Oversee daily operations on the client floor to ensure the line is fully staffed and operational.
Manage attendance, identify staffing gaps, and implement solutions before the shift begins.
Onboard new hires, guiding them through their first day.
Conduct check-ins with existing associates to address potential issues.
Handle timecards and maintain accurate documentation for payroll and incident resolution.
Address operational challenges such as line downtime, associate call-offs, and client/associate concerns.
Make day-to-day decisions and take ownership of outcomes.
Escalate issues beyond their scope to the Branch Manager.
Serve as the primary point of contact for the client on-site.
Build the talent pipeline by representing Midway at hiring events.
Review candidates and collaborate with recruiters and branch leadership to maintain adequate staffing levels.