Onsite Staffing Specialist First Shift

Surge Staffing•Napoleon, OH

2d•Onsite

About The Position

Surge Staffing is hiring a full-time, permanent internal Onsite Staffing Specialist to support client workforce needs, recruit talent, and provide customer service to clients and temporary employees. At an assigned customer location, the specialist serves as the primary point of contact for employees and client management. The role involves recruiting, interviewing, onboarding, and supporting employees while meeting workforce needs and client expectations. The schedule is Monday through Friday, 6:00 a.m. to 3:00 p.m., with local travel as needed. The ideal candidate is customer-focused, relationship-driven, energetic, dependable, organized, and sales-minded. They should be comfortable working under pressure, solving problems, resolving conflicts, and helping people succeed. Surge Staffing offers career growth and advancement opportunities in a dynamic, team-oriented environment, with the opportunity to make a direct impact on employees and client success.

Requirements

At least 1 year of sales, customer service, recruiting, or staffing experience.
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong phone presence and professional demeanor.
Ability to multitask and prioritize in a fast-paced environment.
Reliable transportation and ability to travel locally as needed.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to work independently and collaboratively within a team environment.

Nice To Haves

Management or supervisor experience is strongly preferred.
Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience.
Leadership or supervisory experience.
Experience working directly with clients in a service-driven environment.

Responsibilities

Deliver exceptional customer service to clients and temporary employees.
Recruit, interview, screen, and onboard qualified candidates.
Source talent through job boards, resume databases, referrals, and recruiting platforms.
Match candidate qualifications and skill sets to client workforce needs.
Maintain an onsite presence and build relationships with client leadership and employees.
Conduct new-hire orientations, facility tours, and employee onboarding.
Monitor attendance, performance, and employee retention.
Address employee concerns, questions, and workplace issues in a timely and professional manner.
Follow up regularly with employees and client contacts to ensure satisfaction.
Assist with workforce planning and staffing forecasts, including terminations.
Complete administrative tasks, including documentation, reporting, and employee record maintenance.
Support client retention through exceptional service and communication.
Assist with business development opportunities and account growth initiatives.
Ensure compliance with company policies, procedures, and employment regulations.