Onsite Staffing Specialist First Shift

Surge Staffing•Napoleon, OH

2d•Onsite

About The Position

Surge Staffing is seeking an energetic, motivated, and customer-focused Onsite Staffing Specialist for a full-time, permanent internal position. The role supports client workforce needs by recruiting talent and providing customer service to clients and temporary employees. The specialist serves as the primary point of contact for employees and client management at an assigned customer location, recruiting, interviewing, onboarding, and supporting employees while working to meet workforce needs and exceed client expectations. The schedule is Monday through Friday, 6:00 a.m. to 3:00 p.m.

Requirements

At least one year of sales, customer service, recruiting, or staffing experience.
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong phone presence and professional demeanor.
Ability to multitask and prioritize in a fast-paced environment.
Reliable transportation and ability to travel locally as needed.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to work independently and collaboratively within a team environment.

Nice To Haves

Management or supervisor experience is strongly preferred.
Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience.
Leadership or supervisory experience.
Experience working directly with clients in a service-driven environment.

Responsibilities

Deliver exceptional customer service to clients and temporary employees.
Recruit, interview, screen, and onboard qualified candidates.
Source talent through job boards, resume databases, referrals, and recruiting platforms.
Match candidate qualifications and skill sets to client workforce needs.
Maintain an onsite presence and build relationships with client leadership and employees.
Conduct new-hire orientations, facility tours, and employee onboarding.
Monitor attendance, performance, and employee retention.
Address employee concerns, questions, and workplace issues in a timely and professional manner.
Follow up regularly with employees and client contacts to ensure satisfaction.
Assist with workforce planning and staffing forecasts, including terminations.
Complete administrative tasks, including documentation, reporting, and employee record maintenance.
Support client retention through exceptional service and communication.
Assist with business development opportunities and account growth initiatives.
Ensure compliance with company policies, procedures, and employment regulations.