OnSite Specialist - Chapel Hill, NC

Stryker•Chapel Hill, NC

1d•$23 - $31•Onsite

About The Position

The OnSite Specialist supports surgical teams and helps ensure equipment, processes, and information flow smoothly to promote exceptional patient care. In the operating room, the role provides in-room support for minimally invasive and related procedures, ensuring optimal performance of Stryker and third-party equipment and helping maintain smooth, high-quality OR operations. The specialist sets up equipment and integrated systems according to surgeon preferences, checks functionality and image routing, adjusts settings during procedures, troubleshoots issues, and manages equipment breakdown, cleaning, restocking, and basic maintenance. The role also educates OR and SPD staff on product use and troubleshooting, and may support video conferencing, DICOM transfers, and EMR connectivity where applicable. For sterile processing work, the specialist helps reprocess and manage surgical instrumentation according to instructions for use, HSPA/AAMI standards, and hospital policy. Duties include decontaminating and assembling instruments, performing function tests, preparing sets for sterilization, maintaining instrumentation lists, facilitating repairs and tracking, and communicating with SPD and OR leaders about readiness and process improvements. The position requires flexible coverage, including rotating, on-call, overnight, and weekend shifts. On-call staff must be ready to arrive within 45 minutes. Coverage may extend to other accounts inside or outside the region and may involve occasional overnight travel. The stated pay rate is $25.04 per hour, and the role includes a comprehensive benefits package.

Requirements

High school diploma or equivalent.
0+ years of related work experience.
Ability to work rotating schedules, including on-call, overnight, and weekend shifts.
Ability to arrive within 45 minutes when on call.
Ability to lift up to 50 lbs occasionally and 20 lbs frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
Corrected visual acuity, color vision, mobility, and dexterity sufficient to identify and correct small inconsistencies in equipment or documentation.
Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications such as Microsoft Office.
Strong interpersonal, verbal, written, and organizational skills.
Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
For sterile processing work, CRCST certification is required within 6 months of hire, with annual continuing education.

Nice To Haves

Bachelor’s or associate’s degree, or equivalent certifications.
At least 1 year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
Knowledge of anatomy, surgical procedures, and instrumentation.
Experience in OR technical support or surgical services.
Familiarity with minimally invasive procedures such as laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.
Excellent communication and troubleshooting skills.

Responsibilities

Prepare, manage, and maintain surgical equipment and disposable products so they are available, functional, and ready before procedures.
Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
Troubleshoot routine and complex equipment issues using independent judgment.
Collaborate with surgeons, OR personnel, central processing, biomedical staff, and other clinical partners.
Document procedure information, equipment usage, monthly performance metrics, and account updates.
Complete ongoing training, maintain knowledge of Stryker equipment, disposable products, and new technologies, and educate clinical staff on product use.
Follow safety, facility, and privacy standards, including patient confidentiality requirements.
Provide flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts, and support other accounts as needed.
Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preference.
Confirm equipment functionality and image routing before procedures.
Adjust camera, monitor, and device settings during procedures.
Troubleshoot endoscopy and integration systems during procedures.
Break down and stage Stryker equipment after procedures.
Clean and disinfect towers and components, restock consumables, and perform basic maintenance.
Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
Perform in-line function testing, including leak, sharpness, insulation, or power checks.
Wrap and containerize instrument sets for sterilization according to instructions for use.
Maintain and update Stryker-managed instrumentation lists with SPD leadership.
Facilitate repairs, replacements, and instrument tracking according to hospital protocols.
Communicate with SPD and OR leaders about equipment readiness and process improvements.