OnSite Specialist - Chicago, IL

Stryker • Chicago, IL

1d • Onsite

About The Position

As an Endoscopy OnSite Specialist, you support surgical teams and help ensure equipment, processes, and information flow smoothly to promote exceptional patient care. You prepare, manage, and maintain surgical equipment and disposable products; support operating room teams during procedures; troubleshoot equipment issues; and collaborate with clinical partners. The role also includes documenting procedure and equipment information, maintaining performance metrics and account updates, completing ongoing training, educating clinical staff, and following safety, facility, and patient privacy standards.

The position provides flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts. It may involve supporting other accounts inside or outside the region and occasional overnight travel. In the Sterile Processing Department, the role reprocesses and manages surgical instrumentation according to applicable instructions for use, HSPA/AAMI standards, and hospital policy. The specialist works with SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.

Requirements

• High school diploma or equivalent.
• 0+ years of related work experience.
• Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and arrive within 45 minutes when on call.
• Ability to lift up to 50 lbs occasionally and 20 lbs frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
• Corrected visual acuity, color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
• Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
• Ability to clearly explain and follow detailed guidelines and procedures.
• Proficiency with basic computer applications such as Microsoft Office, along with strong interpersonal, verbal, written, and organizational skills.
• Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.

Nice To Haves

• Bachelor’s or Associate’s degree, or equivalent certifications.
• 1+ year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
• Knowledge of anatomy, surgical procedures, and instrumentation.
• HSPA/CRCST certification; required within 6 months for Sterile Processing roles and renewed annually.

Responsibilities

• Prepare, manage, and maintain surgical equipment and disposable products so they are available, functional, and ready before procedures.
• Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
• Troubleshoot routine and complex equipment issues using independent judgment.
• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners.
• Maintain accurate procedure documentation, equipment usage records, monthly performance metrics, and account updates.
• Complete ongoing training and educate clinical staff on product use.
• Follow safety, facility, and privacy standards, including patient confidentiality requirements.
• Provide flexible coverage, including rotating, on-call, overnight, and weekend shifts, and support other accounts as needed.
• Reprocess and manage surgical instrumentation according to instructions for use, HSPA/AAMI standards, and hospital policy.
• Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
• Perform in-line function testing, including leak, sharpness, insulation, or power checks.
• Wrap and containerize sets for sterilization according to instructions for use.
• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
• Facilitate repairs, replacements, and instrument tracking according to hospital protocols.
• Communicate with SPD and OR leaders about equipment readiness and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED