Onsite Property Manager - Portland, OR

Pure Employment LLC•Portland, OR

4h•Onsite

About The Position

The Onsite Property Manager is responsible for the overall management and operation of the residential property. This role involved overseeing the day-to-day activities of the property, ensuring its upkeep, managing tenant relations, and handling administrative tasks. This candidate is expected to live onsite at the property.

Requirements

At least one year of residential property management experience/onsite residential management experience
Ability to lift 40 lbs
Ability to climb stairs, bend over, reach and perform all physical tasks associated with the position

Responsibilities

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, applicable state statutes, and all other laws pertaining to residential rentals, whether local, state, or federal.
Coordinate turnover of vacant units.
Ensure vacant units always remain cleaned and orderly.
Review local market conditions and determine rental rates, special incentives and other pricing activities in consultation with guidelines.
Advertise vacant units and respond to prospective residents - answering questions, scheduling tours and assisting with the application process when required.
Assist prospective residents with lockbox access for self-guided tours and manager-guided tours.
Answer phones in a professional and courteous manner.
Follow up on all resident issues and correspondence and provide quality assurance as directed.
Promptly follow up on delinquencies and ensure collection procedures are followed.
Issue and post notices to tenants when necessary and receive, distribute & file notices received.
Monitor lease expiration dates and send residents rent increase and/or lease renewal notices and documents.
Conduct move-in/move out inspections.
Document and recommend necessary repair work and organize any vendor work to be performed. Monitor such work as it is being performed.
Ensure quality photos of vacancies and unit descriptions are current and professional.
Ensure vacant properties are advertised and tour scheduling is functional.
Coordinate and host resident events and retention efforts.
Act as business unit manager by overseeing all aspects of community operation, focusing on asset preservation, resident customer service and net operating income.
Adjudicate and resolve resident complaints, within provided guidelines.
Assist with budget planning and preparation.
Maintain/secure keys and remotes.
Prepare and orchestrate various types of unit inspections.
Enforcement of apartment rules.
Maintain registry of tenants, vehicles, assigned keys and gate remotes.
Maintain and file monthly expense reports and receipts.
Order and/or reorder supplies for maintaining the complex.
Attend all staff meetings and safety, training and educational classes.
Ensure that all service requests are properly documented, addressed and tracked in databases.
Participate in and be the primary on-call person for afterhours emergencies; support, respond and resolve as necessary.
Hire, oversee and terminate vendors and various service providers.
Supervise daily activities of onsite porter, maintenance technician and other site staff, as applicable.
Straighten up and remove trash from common areas.
Call vendors for any plumbing, electrical, gas issues and report to the PM within 24 hours of such occurrences.
Coordinate with landscapers to ensure property is well groomed.
Monitor and replace broken and burnt light bulbs in all common areas.
Walk grounds daily and resolve any issues. Report to PM if such an issue poses any potential health or safety hazard and cannot be easily mitigated.
Walk and check gym equipment to ensure equipment is in safe working order.