Onsite Production Print Specialist and Fleet Coordinator - Southfield MI

Applied Innovation•Southfield, MI

2d•Onsite

About The Position

Applied Innovation is seeking an On-Site Production Print Specialist & Printer Fleet Coordinator to support one of our valued client locations in the Southfield, MI area. In this role, you will oversee the day-to-day operations of the client's production print environment while also providing support for end-user printer and equipment service needs as they arise. The ideal candidate is dependable, detail-oriented, and customer-focused, with strong communication, problem-solving, and organizational skills.

Requirements

High school diploma or equivalent.
Strong ability to work collaboratively in a team environment.
High attention to detail with the ability to multitask without sacrificing accuracy.
Task oriented with the ability to manage multiple priorities effectively.
Ability to work independently while maintaining accountability to team and customer goals.
Adaptable and able to thrive in a fast-paced environment.
Excellent interpersonal, communication, and time management skills with the ability to meet time sensitive deadlines.
Strong problem-solving skills and the ability to handle escalated issues professionally.
Key contact for both the Applied Innovation Customer Loyalty Center, Service and Sales departments.

Nice To Haves

Experience in production print and inventory management helpful.

Responsibilities

Operate high volume production print equipment and office equipment and accessories.
Complete print production, delivery, and output requirement needs of the production Print Center
Manage all site production print workflow needs
Document creation capabilities
Responsible for on-site inventory of production parts and supply items
First responder/ First level triage
Service call reporting and resolution
Liaison with client IT
Maintain daily logs & reporting.
Perform other duties as assigned.