Onsite IT Manager, Hagerstown

Volvo Group • Hagerstown, MD

4d • $128,300 - $158,400 • Onsite

About The Position

As Volvo aims to go beyond Industry 4.0 and integrate AI systems in the production line to improve our operational efficiency, your primary role will be to work directly with various business teams in the North American factories and our global partners to support onsite IT services. As the Onsite IT Manager, you are responsible for managing IT infrastructure and end user equipment that supports Powertrain manufacturing operations in our Hagerstown facility and remanufacturing facilities in Middletown, PA, and Charlotte, NC.

Requirements

• 5-10 years of experience in IT infrastructure and end user services, preferably for a global manufacturer.
• Experience with support and operations for IT infrastructure.
• Proven success in developing and coaching people required.
• Bachelor’s degree in information technology or related field is preferred or the equivalent combination of education, training, and experience.

Nice To Haves

• Experience managing people preferred.

Responsibilities

• Lead and manage the OnSite IT team.
• Prioritize team activities.
• Lead Continuous Improvement efforts.
• Prepare team members for growth.
• Understand and connect Volvo’s strategies to day-to-day performance.
• Establish the OnSite IT Team as a trusted partner in developing all site users IT skills.
• Manage the site IT Infrastructure (Data centers, servers, network, etc.) with a focus on reliability and performance.
• Manage site End User Services and IT equipment along with our partners.
• Manage IT disturbances with a focus on a speedy return to normal operations. Participate in root cause investigations and apply lessons learned.
• Capture local IT Infrastructure demand.
• Participate as member of The wider Hagerstown D&IT Team.
• Participate as member of The OnSite NA Regional Management Team.
• Evaluate technology risks, ensure that mitigation plans are in place, and escalate when necessary.
• Manage the site IT infrastructure costs along with our Finance team.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree