Onsite Inventory Associate

Incora•Montreal, QC

1d•Onsite

About The Position

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional Onsite Inventory Associate. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The On-Site Inventory Associate is accountable for representing Incora Aircraft values, quality and commitment, and for maintaining adequate stock levels at the customer location (production/assembly floor or warehouse location). This person is in daily contact with the customer in a production or warehouse environment (such as: mechanics, maintenance team, customer's management team, etc.) and is usually the first point of contact for the customer on behalf of Incora. As an On Site Inventory Associate travelling may be required between customer sites as well as from Incora's chemical and hardware warehouses. This position requires the utmost levels of professionalism in the face of the customer and excellent correspondence skills using various methods of communication. Most importantly you will be passionate about our Incora Values and exceeding customer expectations. · Courage Take ownership for issues and problems. · Collaboration Share knowledge and experience with others · Commitment – Focus on ensuring internal and external customer expectations are met in a timely way. · Community – We value our world and everyone who shares it.

Requirements

High School Diploma or GED is required
Minimum of 1-2 years of relevant inventory management, material handling, and production experience required
Excellent, proven customer service and interaction skills, with direct customer contact
Demonstrated ability to serve in liaison and/or as a trained and reliable company representative, with positive results
Excellent verbal and written communication skills, with professional daily interaction with internal and external customers, serving various levels of the company
Excellent organizational and time-management skills
Clear and accurate data entry and documentation skills
Strong follow-through and perseverance to handle multiple tasks simultaneously
Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
Ability to be detailed oriented and perform in-depth research, if required
Ability to be cross-trained in multiple critical areas of the department
Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel, as applicable and/or required
Must be open to schedule changes and demands, to facilitate customer needs
Must have the ability to drive from customer site-to-site, as necessary
Must have and maintain own/reliable transportation and company-approved driving record
Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity

Nice To Haves

Some college within the required or a closely related field (such as Inventory Management, Logistics, etc.) is preferred
Hazwoper Training (40 Hours) preferred
Relative JIT, VMI or 3PO experience, within the aerospace industry preferred

Responsibilities

Represent Incora's vision, values and objectives in all job-related activities, sustaining excellent customer relationships
Maintain strong knowledge of Incora products (including, but not limited to: hardware, chemicals, tooling, and electric components), services, inventory systems, quality requirements, and customer plans and specifications
Monitor production floor bins and storage cabinets to determine when replenishment of stock is required
Perform regular inventory inspections for shelf life/ expiration dates as required
Utilize hand scanners to scan stocking locations on the customer site and transmit replenishment orders to Incora mainframe for transmission
Receive and verify product and documentation to ensure accuracy of inventory required for the customer specifications and site
Gather, deliver, and stock: inventory storage cribs and fill bins/cabinets on the customer site accurately with required orders
Level load production floor bins as necessary due to back order conditions
Utilize pallet jacks, drum dollys, drive forklifts, and/or order picker, when trained/certified
Maintain floor cleanliness, apply labels, and repair and/or replace bins, cabinets, and racks, as required
Practice and promote good housekeeping within the on-site work environment
Respond to hazardous material releases and provide spill cleanup according to Safety & Health standards while utilizing and interpreting chemical detection devices and associated equipment
Maintain communication with customer Production Floor Supervisors and Lead Persons to assist in new add part numbers, bin changes, and bin quantities, with the On Site Representative and/or Program Manager
Communicate part expedites, quality issues, and/or other problems to the On Site Representative, Onsite Supervisor, or Program Manager for root cause analysis, communication, and implementation of a resolution
Actively seek and recommend process improvements to On Site Representative, Leads, Supervisor, or Program