Onsite General Manager (Hollywood, FL)
About The Position
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. The Onsite General Manager serves as the chief operating officer of the Del Webb Sweetgrass Community Association and is responsible for overall leadership, administration, financial management, governance support, and operational performance of the Association.
Requirements
- Bachelor’s degree or equivalent experience
- Minimum five years of progressively responsible onsite HOA management experience
- Minimum two years of supervisory experience
- SIRS project management experience
- Florida LCAM required
- CMCA®, AMS®, or PCAM® credentials
- Valid Driver's License and clean driving record required
- Maintain strict confidentiality regarding executive session discussions, personnel matters, legal matters, contract negotiations, homeowner information, and sensitive Association records
Nice To Haves
- Bilingual (Spanish/English) preferred
Responsibilities
- Serve as the primary professional advisor to the Board of Directors
- Coordinate implementation of Board-approved policies and strategic initiatives
- Facilitate annual planning sessions and long-range strategic planning
- Attend Board, committee, annual membership, and special meetings
- Support Board orientation and continuing education
- Aide and support the board, committees and association general counsel in meeting or exceeding the timelines
- Lead development and administration of annual operating, reserve, cash flow, and capital budgets
- Monitor financial performance and provide variance analyses
- Coordinate audits, tax filings, and reserve studies
- Protect and safeguard Association funds and assets
- Direct and oversee all Association operations
- Monitor resident satisfaction and operational effectiveness
- Promote resident engagement and community programs
- Ensure all Association communications are accurate and timely
- Ensure high visibility of the management team and prioritize building relationships with residents
- Establish and maintain a friendly, service-oriented staff culture of empowerment
- Recruit, hire, train, coach, develop, and evaluate staff to ensure impeccable task execution
- Provide leadership to department managers and supervisors
- Ensure compliance with personnel policies and workplace safety requirements
- Oversee operation and maintenance of Association facilities and common areas
- Develop preventive maintenance programs
- Oversee capital improvement projects
- Coordinate emergency preparedness and insurance claim activities
- Utilization of personal vehicle and maintenance cart for work transportation
- Develop bid specifications and solicit proposals
- Evaluate contractor qualifications and insurance
- Monitor vendor performance and contractual compliance
- Oversee covenant enforcement activities
- Oversee Architectural Review Committee processes
- Ensure compliance activities are administered fairly and consistently
- Develop and administer risk management programs
- Ensure compliance with governing documents and applicable laws
- Maintain emergency response and business continuity procedure
Benefits
- Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High-Deductible Medical Plan to be eligible)
- FSA account for health-related expenses
- FSA account for dependent care expenses
- Education Reimbursement for industry related classes
- 401K match after 1 year
- Employee Assistance Program (EAP)
- 9 paid holidays and 2 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
