Onsite Endoscopic Specialist, OR1 - Albany

KARL STORZ

2d • Onsite

About The Position

KARL STORZ is seeking an Onsite Endoscopic Specialist (OES) to join our team in a hands-on, customer-facing role supporting advanced endoscopic technologies, surgical instrumentation, and visualization systems directly within a hospital environment. Working closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams, you'll play a vital role in ensuring equipment readiness, supporting clinical workflows, and helping healthcare professionals deliver exceptional patient care. This position offers daily exposure to cutting-edge medical technology while providing a strong foundation for career growth across sales, leadership, training, technical support, and other areas within KARL STORZ. If you thrive in fast-paced environments, enjoy solving problems, and are passionate about supporting customers, this is an exciting opportunity to make a meaningful impact.

Requirements

• High school diploma or equivalent required.
• Experience in healthcare, sterile processing, surgical technology, medical device support, customer service, sales, or a related field.
• Strong communication and interpersonal skills with the ability to collaborate effectively across clinical and operational teams.
• Proven ability to manage multiple priorities in a fast-paced, service-oriented environment.
• Working knowledge of Microsoft Office applications, including Excel and reporting tools.
• Ability to meet the physical requirements of the role, including lifting and transporting equipment up to 25 pounds.

Nice To Haves

• Associate's degree or higher.
• CRCST certification or willingness to obtain certification.
• Experience supporting surgical instruments, endoscopy equipment, or medical devices.
• Knowledge of operating room, sterile processing, or healthcare workflows.

Responsibilities

• Provide on-site support and technical expertise to OR, SPD, and BioMed teams, helping ensure seamless surgical operations.
• Set up, inspect, maintain, and troubleshoot KARL STORZ video towers, camera systems, light sources, and related technologies.
• Support surgical procedures by responding to equipment-related issues in real time and minimizing disruptions to clinical workflows.
• Coordinate repairs, exchanges, service requests, and inventory tracking to maintain equipment availability and readiness.
• Transport, clean, sterilize, package, and inspect surgical instruments in accordance with hospital policies and procedural requirements.
• Build strong relationships with healthcare professionals by delivering exceptional customer service and technical support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED