Onsite Electro-Mechanical Technician

BlueCrest•Fort Worth, TX
•Onsite

About The Position

BlueCrest is seeking an experienced Onsite Service Technician to provide dedicated technical support at a client location. The role maintains, diagnoses, and repairs high-volume printing and mailing equipment. The technician performs routine preventative maintenance, system upgrades and installations, and responds to equipment issues in real time. The role also involves collaborating with internal technical teams to resolve complex problems promptly and deliver service that meets or exceeds performance standards.

Requirements

  • At least 2 years of experience diagnosing, troubleshooting, and repairing complex electro-mechanical systems in a customer-facing environment.
  • Strong understanding of mechanical, electrical, and/or electronic systems, including use of diagnostic tools and schematics.
  • Ability to work independently in a fast-paced, service-oriented setting.
  • Valid driver’s license.
  • Ability to frequently lift and/or move items weighing up to 50 lbs and perform physical tasks such as bending, kneeling, and standing for extended periods.
  • Proficiency in basic computer operations, including service software, reporting tools, and mobile devices.

Nice To Haves

  • At least 4 years of hands-on experience servicing high-volume printing, mailing, or similar industrial equipment.
  • Familiarity with PLCs, sensors, motors, and other automation components.
  • Experience in a client-embedded or field service role with minimal supervision.
  • Strong communication skills and ability to explain technical issues to non-technical users.
  • Flexibility to work overtime, weekends, holidays, and/or alternate shifts with minimal notice.
  • OEM certifications or technical training in relevant equipment or systems.

Responsibilities

  • Maintain, diagnose, and repair high-volume printing and mailing equipment.
  • Perform routine preventative maintenance.
  • Execute system upgrades and installations.
  • Respond to equipment issues in real time.
  • Collaborate with internal technical teams to resolve complex problems and meet or exceed service performance standards.
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