Onsite Coordinator

Superior Air-Ground Ambulance•Worthington, OH

23h•$17 - $22•Onsite

About The Position

The Onsite Transport Coordinator acts as a liaison between Superior Air Ground Ambulance and the Hospital, communicating and continuing to develop to the ever changing transport needs of the hospital. The Onsite Transport Coordinator also works as support staff for the transfer center, discharge planners and social workers assisting with arranging and expediting transports coming into and leaving the hospital.

Requirements

Licensed Emergency Medical Dispatcher (IDPH) within 1 year of employment
Minimum six months related experience
Ability to maintain composure in an emergency and high stress situations
Track record of customer service excellent
Detail Oriented
Maintain a positive and professional attitude at all times

Responsibilities

Exemplary service to all customers, internal and external
Initiative and Accountability
Responsiveness
Schedule and organize different levels of transportation, determining level of care required based upon patient needs
Prioritize transports to maximize discharge turnover
Request billing information and required documents
Respond to common inquires and forward issues and complaints to appropriate level
Assist in organizing patient belongings and patient paperwork for transport
Assist in obtaining necessary billing information, documents and payment as required by protocol
Demonstrates knowledge and compliance regarding ambulance and medicar scope of practice, specialty and billing procedures

Benefits

Flexible scheduling – full time
Competitive compensation
Immediate EMT / Paramedic job placement
Multiple station locations with the ability to transfer - throughout the company
Opportunity to work overtime
Health/dental/life insurance
Tuition reimbursement
Opportunity for Career Growth
medical
vision
dental
401k
disability
FSA
HAS
vacation
paid time off