Onsite Collections Representative - Phoenix, AZ
Transworld Systems Inc.•Phoenix, AZ
•Onsite
About The Position
This is a full-time position in our student loan servicing department. We are seeking ambitious, self-motivated, and driven people for a rewarding career in the customer service arena. Build your future with our thriving team as an Onsite Collections Representative. Paid training, a team-oriented work environment, growth opportunities, and generous bonus opportunities are available. A comprehensive benefits package is also available, including medical, dental, and vision insurance, a 401k retirement plan with employer matching, paid time off, and paid holidays.
Requirements
- High School diploma or equivalent
- Access to high-speed Internet required.
- Professional phone etiquette and solid negotiating skills.
- Positive attitude and strong customer service aptitude.
- Ability to problem solve and multitask.
- Willingness to maintain confidentiality.
- Ability to remain in a stationary position 95% of the time.
- Ability to exchange accurate information effectively over the phone.
Nice To Haves
- FDCPA knowledge preferred.
Responsibilities
- Call consumers to secure payments on past due student loan accounts.
- Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.
Benefits
- Paid training
- Team-oriented work environment
- Growth opportunity
- Generous bonus opportunity
- Medical insurance
- Dental insurance
- Vision insurance
- 401k retirement plan with employer matching
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
