Onsite Collections Representative - Mason, OH

Transworld Systems Inc. • Deerfield Township, OH

3d • Onsite

About The Position

This is a fulltime position in our student loan servicing department. Looking for candidates with great customer service skills that would like to work in an office environment. Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Requirements

• High School diploma or equivalent
• Access to high-speed Internet required.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Nice To Haves

• FDCPA knowledge preferred.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.

Benefits

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED