Onsite Collections Representative - Augusta, GA

Transworld Systems Inc. • Aiken, SC

5d • Onsite

About The Position

This is a full-time position in our student loan servicing department. We are seeking ambitious, self-motivated, and driven people for a rewarding career in the customer service arena. Join our thriving team as an Onsite Collections Representative! We offer paid training, a team-oriented work environment, growth opportunities, and generous bonus opportunities. A comprehensive benefits package is available, including medical, dental, and vision insurance, a 401k retirement plan with employer matching, paid time off, and paid holidays.

Requirements

• High School diploma or equivalent
• Access to high-speed Internet required.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Nice To Haves

• FDCPA knowledge preferred.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work is performed in compliance with company policies as well as local, state, and federal collections laws and regulations.

Benefits

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Medical insurance
• Dental insurance
• Vision insurance
• 401k retirement plan with employer matching
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED